Patient Services Coordinator

University of Mississippi Medical Center; Jackson (MS); On-site; USD 21,000 - 30,000; Full time

Job summary

University of Mississippi Medical Center in Jackson, MS is seeking a Patient Services Coordinator to perform patient services and financial support activities, including intake, demographic and insurance information, and collecting co-pays. The role requires a High School Diploma/GED and one year of healthcare experience; strong computer and communication skills are essential.

Join a team at Main Campus Jackson, with opportunities to support patient flow and clerical duties across ambulatory

Qualifications

• Knowledge of patient registration procedures and documentation.
• Knowledge of medical insurance claims procedures and documentation.
• Knowledge of patient care charts and histories.
• Skill in the use of personal computers and related software applications.
• Skill in preparing and maintaining patient records.
• Interpersonal and customer service skills.
• Verbal and written communication skills.

Responsibilities

• Reviews encounter forms for accuracy and posts charges; balances daily cash.
• Interviews patients to obtain demographic and insurance information.
• Inputs patient registration data into the system and verifies accuracy.
• Provides information to patients or approved outside entities as directed.
• Discusses financial arrangements with patients or family members.
• Directs patients to correct locations and answers calls; clerical support.
• Trains new employees and may lead the patient services area.

Skills

Patient registration

Medical insurance claims

Medical records

Computer skills

Interpersonal skills

Verbal communication

Written communication

Education

High School Diploma or GED

1 year healthcare experience

Job description

Hello,Thank you for your interest in career opportunities with the University of Mississippi Medical Center. Please review the following instructions prior to submitting your job application:Provide all of your employment history, education, and licenses/certifications/registrations. You will be unable to modify your application after you have submitted it.You must meet all of the job requirements at the time of submitting the application.You can only apply one time to a job requisition.Once you start the application process you cannot save your work. Please ensure you have all required attachment(s) available to complete your application before you begin the process.Applications must be submitted prior to the close of the recruitment. Once recruitment has closed, applications will no longer be accepted.After you apply, we will review your qualifications and contact you if your application is among the most highly qualified. Due to the large volume of applications, we are unable to individually respond to all applicants. You may check the status of your application via your Candidate Profile.Thank you,Human ResourcesImportant Applications Instructions:Please complete this application in entirety by providing all of your work experience, education and certifications/license. You will be unable to edit/add/change your application once it is submitted.Job Requisition ID:R00054531Job Category:Clerical and Customer ServiceOrganization:SOD - Ambulatory Operations Manager - SchedulingLocation/s:Main Campus JacksonJob Title:Patient Services CoordinatorJob Summary:To perform a variety of patient services financial support activities. To provide a range of intake and associated administrative services pertaining to patients being admitted to the hospital or receiving outpatient services by obtaining demographic, insurance, and medical information and collecting co-pays and deposits.Education & ExperienceEducation and Experience Required:High School Diploma/GED and one (1) year of healthcare experienceCertifications, Licenses or Registration Required:N/AKnowledge, Skills & AbilitiesKnowledge, Skills, and Abilities:Knowledge of patient registration procedures and documentation. Knowledge of medical insurance claims procedures and documentation. Knowledge of patient care charts and histories. Skill in the use of personal computers and related software applications. Skill in preparing and maintaining patient records. Interpersonal and customer service skills. Verbal and written communication skills.Responsibilities:Reviews encounter form (billing sheet) for accuracy and conformance to compliance policies; provides point of service charge entry and payment posting; collects payments, maintains cash drawer, prepares daily cash reports; balances daily cash received to patient and batch encounter forms.Interviews patients to obtain demographic and insurance information necessary for medical record identification and bill processing; inputs patient registration information into computer registrati0n system and verifies accuracy of information.Provides accurate patient, medical, financial, or procedural information to patients or approved outside entities as directed.Discusses financial arrangements and issues with patients and/or family members.Facilitates patient and information flow by directing patients to correct locations, arranging patient transport, answering incoming telephone calls, and providing clerical support.Collaborates in the training of new employees; serves as the work lead for the patient services area of clinic as directed.The duties listed are general in nature and are examples of the duties and responsibilities performed and are not meant to be construed as exclusive or all-inclusive. Management retains the right to add or change duties at any time.Physical and Environmental Demands:Requires frequent exposure to unpleasant or disagreeable physical environment such as high noise level and exposure to heat and cold, occasional exposure to biohazardous conditions such as risk of radiation exposure, blood borne pathogens, fumes or airborne particles, and/or toxic or caustic chemicals which mandate attention to safety considerations, frequent work produced subject to precise measures of quantity and quality, occasional bending, occasional lifting and carrying up to 25 pounds, occasional climbing, occasional crouching/stooping, occasional kneeling, occasional pushing/pulling, frequent reaching, constant sitting, frequent standing, occasional twisting, and frequent walking. (occasional-up to 20%, frequent-from 21% to 50%, constant-51% or more)Time Type:Full timeFLSA Designation/Job Exempt:NoPay Class:HourlyFTE %:100Work Shift:Benefits Eligibility:Grant Funded:Job Posting Date:10/8/2026Job Closing Date (open until filled if no date specified):10/11/2026