Patient Safety Technician

HealthPartners; BLOOMINGTON (MN); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401K with a match

Disability insurance

Paid time-off

Tuition reimbursement

Employee health clinic

On-site fitness center

24/7 employee assistance program

Employee resiliency center

Job summary

HealthPartners in Bloomington, MN is seeking a Patient Safety Technician for our Central Hospital Operations team. The in-person role focuses on continuous cardiac telemetry monitoring, video surveillance, and supporting virtual nursing workflows to ensure patient safety and timely interventions.

Responsibilities include identifying arrhythmias, escalating changes to bedside teams, documenting rhythm interpretations and alarms, and supporting clinical staff to ensure timely patient care in a

Qualifications

• Completion of a Certified Nursing Assistant (CNA) program.
• Experience in an acute care setting as a Nursing Assistant and/or Emergency Room Technician.
• Completion of one clinical rotation in an RN or LPN program within one year.
• Completion of an EMT role with at least 1 year of EMS experience.

Responsibilities

• Monitor cardiac telemetry for rhythm abnormalities and document interpretations.
• Provide centralized video monitoring for patient safety and support virtual nursing workflows.
• Escalate rhythm changes promptly to bedside teams and maintain timely communication.
• Support onboarding of new team members and ensure privacy and monitoring standards.

Skills

Communication

Time management

Attention to detail

Teamwork

Education

CNA program

High school diploma or equivalent

Tools

EPIC

Job description

HealthPartners is looking to hire a Patient Safety Technician to join our Central Hospital Operations team! The Patient Safety Technician plays a critical role in supporting patient safety and care delivery through centralized monitoring and observation. This position is responsible for continuous observation of cardiac telemetry for rhythm abnormalities, video monitoring for patient safety and supporting virtual nursing workflows across HealthPartners. In addition, this role will accurately be identifying and interpreting arrhythmias, and promptly escalating changes to the bedside teams. The technician ensures precise documentation of rhythm interpretations and alarm events, supports lead placement accuracy, and collaborates closely with clinical staff to maintain seamless communication and timely intervention.

This role requires strong situational awareness, professionalism, and adherence to privacy and monitoring standards while managing varying volumes of patient activity and system needs. The technician also supports onboarding of new team members and models effective, respectful communication in all interactions. Ideal candidates have a strong ability to communicate with team members, are responsive, and dedicated to ensuring high-quality, patient-centered care in a fast-paced environment.

This is a great fit for individuals who are passionate about patient care and making meaningful clinical impact in an indirect clinical support role!

Work Schedule

Nights (11pm-7:30am) - this position requires you work every other weekend and holiday. Some positions require you work every third weekend 12-hour nights (7pm-7:30am) and rotating holiday.

FTE

.6 (24 hours per week) - .75 (30 hours per week)

Location

This position is working in-person at the HealthPartners Corporate Office in Bloomington, MN

Required Qualifications

• Completion of a Certified Nursing Assistant program
• Experience in an acute care setting as a Nursing Assistant and/or Emergency Room Technician
• Completion of one clinical rotation in an RN or LPN program within one year.
• Completion of an Emergency Medical Technician (EMT) role with at least 1 year of experience in an EMS based agency.

Certification

• Completion of an Electrocardiogram (ECG/EKG) education class. (Can be completed within 6 months of hire and every year thereafter).

Knowledge, Skills, and Abilities

• Ability to communicate clearly both orally and in writing.
• Ability to follow written and verbal instructions.
• Demonstrates basic computers skills.
• Ability to communicate effectively and work cooperatively with patients, visitors, and colleagues.
• Ability to independently initiate appropriate tasks within the scope of practice of the position.
• Ability to provide individualized care and respond to a variety of patient and family preferences.
• Ability to provide an exceptional patient experience utilizing strong customer service skills.
• Ability to set priorities and manage time effectively.

Preferred Qualifications

• High school degree of equivalent
• Prior experience in acute care or hospital setting
• Nursing assistant certification
• Proficiency using Electronic Health Record (EPIC)
• Excellent written and verbal communication skills

Benefits

• Medical insurance
• Dental insurance
• 401K with a match
• Disability insurance
• Paid time-off
• Tuition reimbursement
• Employee health clinic
• On-site fitness center
• 24/7 employee assistance program to assist employees with a range of topics
• Employee resiliency center