Patient Safety Specialist

modmed; United States; Hybrid; USD 85,000 - 120,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Paid time off

Tuition reimbursement

Hybrid/remote flexibility

Wellness resources

Job summary

ModMed is seeking a Patient Safety Specialist to support the daily operations of our Patient Safety program across specialty-specific EHR products. You will work with multiple teams to review incidents, analyze risks, and ensure data integrity in Jira Cloud dashboards.

Ideal candidates have 5+ years of clinical experience with quality or patient safety exposure; CPPS/CPHQ is preferred, with certification to be obtained within 2 years if not already held. Hybrid, US-based roles available.

Qualifications

• 5+ years of clinical experience and a minimum of quality and/or patient safety experience.
• CPPS and/or CPHQ, preferred. If the candidate does not possess CPPS or CPHQ, they must acquire the certification within 2 years in the role.

Responsibilities

• Collaborate with Patient Safety Leadership, Product Management, Product Development, Legal, Medical Directors, and Client Services teams to assist in the review of PS incidents and issues.
• Manage the Jira Cloud patient safety dashboards to ensure accuracy, timely triage of tickets, data integrity, and update leadership on any areas of immediate risk.
• Conduct patient safety audits and analyze findings and audit data as directed by the Patient Safety Program Manager and/or VP, Patient Safety.
• Assist in the coordination of the Patient Safety Committee and other governance meetings as directed by the Patient Safety Program Manager and/or VP, Patient Safety.
• Collaborate on Root Cause Analysis (RCA) action items, provide guidance on solutions, and report status to the subcommittee.
• Present patient safety training and education to the US, Germany, and India teams; advise others on Patient Safety and Compliance.
• Follow-up on findings with stakeholders through recommendations for system/workflow modifications.

Skills

Clinical experience

Quality/patient safety

CPPS/CPHQ preferred

Education

Bachelor's degree in Nursing or Pharmacy

Job description

Join the Team Modernizing Medicine

At ModMed , we're not just building software-we're reimagining the healthcare experience. Founded in 2010 by a practicing physician and a successful tech entrepreneur, we took a radically different approach: we hired doctors and taught them how to code. This "for doctors, by doctors" philosophy has allowed us to create an AI-enabled, specialty-specific cloud platform that places patients at the center of care.

A Culture of Excellence

When you join ModMed, you're joining an award-winning team recognized for innovation and employee satisfaction. From our global headquarters in Boca Raton Florida, and extensive employee base in Hyderabad India, we are a team of 4,500+ passionate problem-solvers on a mission to increase medical practice success and improve patient outcomes:

Consistently ranked as a Top Place to Work

• 2025 Globee Business Awards: Gold Globee for "Technology Team of the Year"
• 2025 Black Book Awards: Ranked #1 EHR in 11 Specialties
• Florida Venture Forum: Venture-Backed Company of the Year

We are growing fast, thinking big, and we are just getting started.

Ready to modernize medicine with us?

Job Description Summary:

ModMed is seeking a Patient Safety Specialist to assist in the day to day operations of the Patient Safety program for all areas of ModMed specialty-specific suites of products and services. The Patient Safety Specialist works across multiple departments to identify and analyze patient safety and risk impacts within our EHR software, acquired platforms, and any other ModMed entities.

Your Role:

• Jira Review, Analysis of PS Issues and Incidents: Collaborate with our Patient Safety Leadership, Product Management, Product Development, Legal, Medical Directors, and Client Services teams to assist in the review of PS incidents and issues.
• Ongoing Data Analysis: Manage the Jira Cloud patient safety dashboards to ensure accuracy, timely triage of tickets, data integrity, and update leadership on any areas of immediate risk. Support the compilation and analysis of patient safety and risk data to identify themes/trends and areas of opportunities under the direction of PS leadership.
• Daily Surveillance Activities and Audits: Conduct patient safety audits; analyze findings and audit data as directed by the Patient Safety Program Manager and/or VP, Patient Safety.
• Monthly PSQC Prep: Assist in the coordination of the Patient Safety Committee and other governance meetings as directed by the Patient Safety Program Manager and/or VP, Patient Safety.
• RCA and Process Improvement: Collaborate with the Patient Safety Program Manager, Product Management, and Product Development teams on the Root Cause Analysis (RCA) action items including providing guidance on solutions, tracking progress, and reporting status to the Patient Safety and Quality Subcommittee.
• Education and Training: Partner to present patient safety training and education to the US, Germany, and India teams. Functions as a resource to advise others within Modernizing medicine regarding Patient Safety and Compliance.
• Testing and Workflow Review: Follow-up on any findings with key stakeholders through recommendation of system and/or workflow modifications.

Skills & Requirements:

• Bachelor's degree in Nursing or Pharmacy.
• 5+ years of clinical experience and a minimum of quality and/or patient safety experience.
• CPPS and/or CPHQ, preferred. If the candidate does not possess CPPS or CPHQ, they must acquire the certification within 2 years in the role..

ModMed Benefits Highlight:

At ModMed, we believe it's important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits:

• United States
• Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution,
• 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep.
• Generous Paid Time Off and Paid Parental Leave programs,
• Company paid Life and Disability benefits, Flexible Spending Account and Employee Assistance Programs,
• Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed,
• Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning ,
• Global present and in-person collaboration opportunities; dog friendly HQ (US), Hybrid office-based roles and remote availability for some roles,
• Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.