Patient Safety Specialist

Modernizing-Medicine,-Inc.; Boca Raton (FL); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Paid time off

Tuition reimbursement

Hybrid work model

Job summary

ModMed, headquartered in Boca Raton, seeks a Patient Safety Specialist to support day-to-day operations of the Patient Safety program across specialty-specific EHR suites and acquired platforms.

You will collaborate with Patient Safety Leadership, Product Management, and Legal to review incidents, analyze data, and drive improvement across departments including US, Germany, and India teams.

Qualifications

• Bachelor's degree in Nursing or Pharmacy.
• 5+ years of clinical experience and quality/patient safety experience.
• CPPS and/or CPHQ preferred; acquire within 2 years if not possessed.

Responsibilities

• Review PS incidents and issues with leadership and cross-functional teams.
• Manage Jira Cloud dashboards, ensure data integrity and timely triage of tickets.
• Conduct patient safety audits and analyze findings as directed by PS leadership.
• Coordinate Monthly PSQC prep and governance meetings.
• Collaborate on RCA action items, track progress and report status to PS Subcommittee.
• Provide patient safety training to US, Germany, and India teams.
• Follow-up on findings with stakeholders and recommend workflow modifications.

Skills

Clinical experience

Data analysis

Cross-functional collaboration

Education

Bachelor's degree in Nursing or Pharmacy

CPPS/CPHQ preferred

Tools

Jira

Job description

Join the Team Modernizing MedicineAt ModMed, we’re not just building software—we’re reimagining the healthcare experience. Founded in 2010 by a practicing physician and a successful tech entrepreneur, we took a radically different approach: we hired doctors and taught them how to code. This \"for doctors, by doctors\" philosophy has allowed us to create an AI-enabled, specialty-specific cloud platform that places patients at the center of care.A Culture of ExcellenceWhen you join ModMed, you’re joining an award-winning team recognized for innovation and employee satisfaction. From our global headquarters in Boca Raton Florida, and extensive employee base in Hyderabad India, we are a team of 4,500+ passionate problem-solvers on a mission to increase medical practice success and improve patient outcomes:Consistently ranked as a Top Place to Work2025 Globee Business Awards: Gold Globee for “Technology Team of the Year”2025 Black Book Awards: Ranked #1 EHR in 11 SpecialtiesFlorida Venture Forum: Venture-Backed Company of the YearWe are growing fast, thinking big, and we are just getting started.Ready to modernize medicine with us?Job Description Summary:ModMed is seeking a Patient Safety Specialist to assist in the day to day operations of the Patient Safety program for all areas of ModMed specialty-specific suites of products and services. The Patient Safety Specialist works across multiple departments to identify and analyze patient safety and risk impacts within our EHR software, acquired platforms, and any other ModMed entities.Your Role:Jira Review, Analysis of PS Issues and Incidents: Collaborate with our Patient Safety Leadership, Product Management, Product Development, Legal, Medical Directors, and Client Services teams to assist in the review of PS incidents and issues.Ongoing Data Analysis: Manage the Jira Cloud patient safety dashboards to ensure accuracy, timely triage of tickets, data integrity, and update leadership on any areas of immediate risk. Support the compilation and analysis of patient safety and risk data to identify themes/trends and areas of opportunities under the direction of PS leadership.Daily Surveillance Activities and Audits: Conduct patient safety audits; analyze findings and audit data as directed by the Patient Safety Program Manager and/or VP, Patient Safety.Monthly PSQC Prep: Assist in the coordination of the Patient Safety Committee and other governance meetings as directed by the Patient Safety Program Manager and/or VP, Patient Safety.RCA and Process Improvement: Collaborate with the Patient Safety Program Manager, Product Management, and Product Development teams on the Root Cause Analysis (RCA) action items including providing guidance on solutions, tracking progress, and reporting status to the Patient Safety and Quality Subcommittee.Education and Training: Partner to present patient safety training and education to the US, Germany, and India teams. Functions as a resource to advise others within Modernizing medicine regarding Patient Safety and Compliance.Testing and Workflow Review: Follow-up on any findings with key stakeholders through recommendation of system and/or workflow modifications.Skills & Requirements:Bachelor's degree in Nursing or Pharmacy.5+ years of clinical experience and a minimum of quality and/or patient safety experience.CPPS and/or CPHQ, preferred. If the candidate does not possess CPPS or CPHQ, they must acquire the certification within 2 years in the role..ModMed Benefits Highlight: At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits:United StatesComprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution,401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep.Generous Paid Time Off and Paid Parental Leave programs,Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs,Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed,Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning,Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles,Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote \"interviews,\" and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address ([e-mail]). Please check senders’ email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website.