Patient Safety & Security Officer

Memorial Health; Springfield (IL); On-site; USD 23,000 - 37,000; Full time

Job summary

Memorial Health is seeking a Security Officer to maintain a safe environment for patients, visitors, employees, and physicians. The role requires patrols of facilities, rapid de-escalation of conflicts, and responsiveness to emergencies. BLS within 30 days, a valid IL driver’s license, and basic computer skills are required.

Excellent communication and confidentiality are essential. Responsibilities include incident reporting, crowd control, and support of law enforcement during investigations

Qualifications

• High School Diploma or equivalent is required.
• Basic Life Support (BLS) certification within 30 days.
• Must possess valid Illinois driver’s license and acceptable MVR.
• Experience in security, military, or law enforcement preferred.
• Strong communication and de-escalation skills.
• Ability to operate computer systems (Microsoft Office).

Responsibilities

• Patrols buildings and grounds to deter crime and ensure safety.
• Provides visible deterrence and intervenes in disputes using de-escalation.
• Physically manages combative individuals as necessary.
• Responds to emergencies, codes, and alarms.
• Controls parking and traffic flow and escorts visitors as needed.
• Prepares incident reports and maintains confidentiality.
• Assists law enforcement during investigations or emergencies.
• Participates in property control procedures for valuables and morgue details.

Skills

Verbal communication

De-escalation techniques

Written communication

Situational assessment

Confidentiality

Education

High School Diploma or equivalent

Job description

Memorial Health is seeking a Security Officer to maintain a safe environment for patients, visitors, employees, and physicians. The role requires patrols of facilities, rapid de-escalation of conflicts, and responsiveness to emergencies. BLS within 30 days, a valid IL driver’s license, and basic computer skills are required.

Excellent communication and confidentiality are essential. Responsibilities include incident reporting, crowd control, and support of law enforcement during investigations