Patient Safety & Security Officer

Greater Baltimore Medical Center (GBMC); Baltimore (MD); On-site; USD 23,000 - 34,000; Full time

Job summary

Greater Baltimore Medical Center (GBMC) in Baltimore, MD is seeking a Security Officer to protect patients, visitors and staff under general supervision. The role requires flexibility for unscheduled hours, strong communication, and strict adherence to GBMC policies and procedures.

Qualifications emphasize crisis intervention, de-escalation, emergency response, and the ability to operate security systems (CCTV, access control, radios).

Qualifications

• Candidates must be capable of working unscheduled hours as department needs.
• Excellent written and verbal communication with all levels of staff and the public.
• Must read, understand and implement GBMC Security policies and procedures.
• Completion of security training and ongoing compliance with requirements.

Responsibilities

• Provide high-quality security services to protect people and property.
• Report safety concerns and security breaches in a timely manner, both verbally and in writing.
• Build and maintain effective relationships with patients, visitors and staff.
• Answer phones and greet patients, staff and visitors professionally.

Skills

Communication

De-escalation techniques

Crisis intervention

Emergency response

Unscheduled hours

Policy compliance

Interpersonal skills

Attention to detail

Multi-tasking

Tools

CCTV

Access control

Radio

Visitor management system

Job description

Greater Baltimore Medical Center (GBMC) in Baltimore, MD is seeking a Security Officer to protect patients, visitors and staff under general supervision. The role requires flexibility for unscheduled hours, strong communication, and strict adherence to GBMC policies and procedures.

Qualifications emphasize crisis intervention, de-escalation, emergency response, and the ability to operate security systems (CCTV, access control, radios).