Patient Safety Coordinator GCM-Graduate Medical Education

Advocate Aurora Health; Charlotte (NC); Sur place; USD 85 000 - 115 000; Plein temps

Résumé du poste

Advocate Health seeks an experienced leader to advance patient safety and quality across facilities. The role focuses on driving systematic improvements, coaching leaders, and delivering measurement-driven results.

The position requires a Bachelor's degree (Master's preferred), clinical licensure is beneficial, and professional certifications in health care quality or safety are highly regarded. Strong Lean, project management, and MS Office skills are essential.

Qualifications

• Bachelor's degree required; Master's degree preferred.
• RN or other clinical licensure preferred; certification in health care quality, patient safety or related accreditation entity preferred, required within 1 year of employment.
• 5-7 years experience in healthcare or directly related field and 2-4 years leadership experience preferred.
• Knowledge of Lean concepts preferred.
• Intermediate to advanced computer skills with demonstration of skill and competence in use of all Microsoft Office applications preferred.

Responsabilités

• Facilitate patient safety improvement efforts and coach facilities and teammates in performance improvement, redesign and measurement.
• Lead, mentor, and coach patient safety teammates; act as System expert for training and new initiatives; assist leadership with performance appraisals.
• Prepare quality reports, scorecards and presentations.
• Coordinate department and facility patient safety meetings; analyze trends, identify opportunities, develop action plans, measure success, and track follow-ups.
• Organize and coordinate annual facility leadership conference; develop patient safety plan.
• Conduct leading practice research and share implementation results across the System to hardwire best practices.
• Provide education and training on patient safety initiatives, including project management, process redesign, rapid design and measurement.
• Coordinate activities supportive of medical staff quality.
• Provide advanced project management and facilitation for prioritizing and advocating patient safety initiatives at various levels; update sponsors and stakeholders.

Connaissances

Lean concepts

Project management

Process redesign

Measurement

Rapid design

Formation

Bachelor's degree

Master's degree

RN licensure

Health care quality certification

Outils

Microsoft Office

Description du poste

Essential Functions

• Expertly facilitate patient safety improvement efforts and coaches other facilities and teammates in the development of performance improvement capabilities with emphasis on process redesign and measurement; provides direction to the department and facility leadership in the planning of a systematic, organization-wide approach to continuous quality improvement.
• Serves as a team leader, preceptor, mentor and coach to patient safety teammates, as well as a System expert for patient safety training and new initiatives; assists leadership with review of patient safety coordinator work product and makes recommendations for teammates' performance appraisal.
• Prepares Quality reports, scorecards and presentations.
• Coordinates department and facility patient safety meetings, analyzes trends of performance metrics, identifies opportunities for improvement, develops action plans, measures success of these action plans and creates the records and follow-up metrics for each meeting and activity; reassesses approach to maximize success.
• Organizes and coordinates the annual facility leadership conference, resulting in the review, analysis and development of the Patient Safety Plan.
• Conducts leading practice research and shares implementation results across the System to hardwire best practices.
• Provides education and training on patient safety initiatives, including project management, process redesign, rapid design and measurement.
• Coordinates and facilitates the activities supportive of medical staff quality.
• Provides advanced project management and overall facilitation for prioritizing and advocating patient safety initiatives at the facility(s), business unit(s), and /or System level. Provides ongoing updates to project sponsors and stakeholders.

Physical Requirements

Must have the ability to clearly communicate verbally, in person, and in writing with patients, families/agencies and the healthcare team. Must possess a strong sense of urgency and make sound decisions within limited time elements. Carries out responsibilities in a professional manner at all times, as well as possesses ability to work cooperatively and effectively with other teammates on an individual and team basis. Works in an office environment requires walking, standing and long periods of sitting and computer use; intact sense of sight and hearing required.

Education, Experience and Certifications

Bachelor's Degree required; Master's Degree preferred. RN or other clinical licensure preferred; certification in health care quality, patient safety or related accreditation entity preferred, required within 1 year of employment. 5-7 years experience in healthcare or directly related field and 2-4 years leadership experience preferred. Knowledge of Lean Concepts preferred. Intermediate to advanced computer skills with demonstration of skill and competence in use of all Microsoft Office applications preferred. Previous experience or knowledge of TJC preferred.