Patient Safety Coordinator

Lincoln Memorial Hospital; Springfield (IL); On-site; USD 43,000 - 67,000; Full time

Benefits offered by this job

PTO

Memorial childcare

Mental health services

Growth opportunities

Continuing education

Local and national discounts

Pet insurance

Medical, dental, vision

Job summary

Lincoln Memorial Hospital in Springfield, IL seeks a Patient Safety Coordinator to monitor, analyze, and investigate patient safety events, driving RCAs and FMEA processes. The role supports reducing hospital-acquired conditions and promotes a just culture across departments.

Candidates will coordinate regulatory compliance with Joint Commission, CMS, and state agencies, maintain audit-ready documentation, and partner with nursing, physicians, and quality teams to foster safety improvements.

Qualifications

• Bachelor's degree in nursing or health care is required.
• Direct patient safety experience and regulatory knowledge preferred.
• CPPS/CPHQ and Just Culture certifications are advantageous.

Responsibilities

• Monitor, investigate, and analyze patient safety events and reports.
• Lead root-cause analyses (RCA) and FMEA activities.
• Support initiatives to reduce hospital-acquired conditions and errors.
• Ensure regulatory compliance with Joint Commission, CMS, and state guidelines.
• Maintain documentation for audits, surveys, and accreditation.
• Coordinate safety activities across departments and education programs.
• Promote a non-punitive, transparent safety culture and continuous improvement.
• Utilize incident reporting software and quality tools for data reporting.
• Collaborate with nursing, medical staff, quality improvement, and administration.

Skills

Regulatory compliance

Data analysis

Communication

Cross-functional collaboration

Problem solving

Quality improvement

Education

Bachelor's degree in nursing or health care

CPPS (Certified Professional in Patient Safety)

CPHQ (Certified Professional in Healthcare Quality)

Just Culture certification

Tools

Incident reporting software

Quality improvement tools

Job description

Patient Safety Coordinator

Memorial Learning Center, Springfield, IL

Full time

$31.51 - $48.83

Key Responsibilities

• Patient Safety & Risk Reduction – Monitor, investigate, and analyze patient safety events, near misses, and incident reports.
• Conduct root-cause analyses (RCA), failure mode & effects analyses (FMEA), and other safety assessments.
• Support initiatives that reduce hospital-acquired conditions, medication errors, and procedural risks.
• Regulatory Compliance – Ensure adherence to standards set by The Joint Commission, CMS, state health departments, and other regulatory bodies.
• Maintain documentation and reports required for audits, surveys, and accreditation processes.
• Coordinate patient safety–related compliance activities across departments.
• Education & Training – Promote a non-punitive, transparent safety culture focused on continuous improvement.
• Data Management & Reporting – Utilize incident reporting software and quality improvement tools effectively.
• Collaboration & Communication – Partner with nursing, medical staff, quality improvement teams, and administration to implement safety initiatives.
• – Participate in safety huddles, committee meetings, and multidisciplinary reviews.

Highlights & Benefits

• Paid Time Off (PTO)
• Memorial Childcare
• Mental Health Services
• Growth Opportunities
• Continuing Education
• Local and National Discounts
• Pet Insurance
• Medical, Dental, Vision
• Flexible Spending Account
• 401(k)
• Life Insurance and Voluntary Benefits
• Employee Assistance Program and Colleague Wellness
• Adoption Assistance

Required Experience

• Bachelor’s degree in nursing or health care field is required.
• An associate’s degree in nursing with at least 10 years of directly related work experience may be considered in lieu of a bachelor’s degree.
• Current Illinois license in respective profession is highly preferred but not required.
• Certified Professional in Patient Safety (CPPS) and/or Certified Professional in Healthcare Quality (CPHQ) preferred but not required.
• Certified Just Culture preferred but not required.

Experience

• Minimum of 3 years of healthcare related experience is required
• Demonstrated experience with patient safety and quality improvement principles and practices
• Demonstrated experience with analyzing patient safety risks and events
• Demonstrated experience with working effectively with physicians and operational leaders in an interdisciplinary environment

Other Knowledge/Skills/Abilities

• Basic understanding of healthcare accreditation/regulatory compliance activities including but not limited to Joint Commission, Center for Medicare and Medicaid Services (CMS) and state regulations
• Basic understanding of safety science principles including just culture
• Demonstrated problem solving skills and ability to consistently exercise sound judgment and initiative in routine situations. Seeks guidance in novel situations.
• Demonstrated effective written and verbal communication in performing assigned duties
• Demonstrated abilities to effectively communicate, collaborate and work through complex and sensitive situations with individuals and groups in a confidential and respectively manner
• Demonstrated skills in developing and maintaining good interpersonal relationships