Patient Safety and Risk Management Specialist

3200 North Shore Medical Center, Inc.; Salem (MA); Hybrid; USD 64,000 - 93,000; Full time

Benefits offered by this job

Comprehensive benefits

Career advancement opportunities

Job summary

3200 North Shore Medical Center, Inc. in Salem, MA, seeks a Patient Safety Specialist to support the Sr. Manager of Patient Safety, Risk.

You will coordinate hospital-wide patient safety initiatives, collaborate with directors, hospital leadership, and staff, and advance informed high reliability concepts in a dynamic environment. The role includes assisting in policy development, analyzing adverse events, educating staff, and preparing for regulatory visits, with occasional emergency and

Qualifications

• Bachelor's degree required in nursing, pharmacy, physical therapy, or related field.
• 1–2 years healthcare experience preferred; clinical background.
• Experience in large healthcare organization preferred.

Responsibilities

• Collaborate with Department Chairs and Patient Care Services to facilitate internal medical peer review and analyze serious patient concerns and adverse events.
• Analyze adverse events and prepare for regulatory or accreditation visits.
• Maintain confidentiality of peer review, performance improvement, and risk management information.
• Recommend corrective and preventive actions to reduce risk with CRICO and hospital teams.
• Review and develop hospital policies related to patient safety.
• Identify barriers to improvement plan implementation with hospital leaders.
• Provide education and support to nurses, physicians, and committees on patient safety topics.
• Contribute to orientation and training of department staff.
• Assist in preparing presentations for committees and clinical groups under supervision.
• Be available to work during hospital emergencies and regulatory reviews.

Skills

Presentation skills

Verbal and written communication

Project management

Education

Bachelor's degree in Nursing, Pharmacy, Physical Therapy, or related field

Tools

MS Office

Job description

Job Summary

Support the Sr. Manager of Patient Safety, Risk at Salem Hospital in coordinating hospital-wide patient safety initiatives and daily work at Salem Hospital. Contributes to advancing Informed High Reliability concepts and requires frequent collaboration with Directors, Managers, hospital leadership, and staff within the Department of Quality. Assist in coordinating projects across academic and operational departments and support other patient safety staff members as needed. Because this role is in an environment of active change management, the specialist will need to demonstrate flexibility and open-mindedness, as the contours of this position will evolve over time Does this position require Patient Care? No

Essential Functions

• Collaborate with Department Chairs and Patient Care Services to facilitate the internal medical peer review process and assist in analyzing serious patient concerns and adverse events.
• Participate in the analysis of adverse events and serious patient concerns and assist in preparation for regulatory or accreditation agency visits.
• Maintain confidentiality of peer review, performance improvement, and risk management information.
• Help recommend corrective and preventive actions to reduce risk and support interventions in collaboration with CRICO and hospital-based improvement teams.
• Assist in the review and development of hospital policies related to patient safety.
• Help identify barriers to implementing the improvement plan and collaborate with hospital leaders to develop strategies to overcome them.
• Provide education and support to nurses, physicians, and committees on patient safety topics, including non-punitive reporting and error prevention.
• Contribute to the orientation and ongoing training of department staff as directed.
• Assist in preparing presentations for committees and clinical groups under the guidance of the Patient Safety Manager and clinical leaders.
• Must be available to work in the case of a hospital-declared emergency.
• Must be available to assist during regulatory agency reviews.

Education

• Bachelor's Degree Nursing, Pharmacy, Physical Therapy, or Related Field of Study required.

Experience

• Experience with computer and Internet 1-2 years required.
• Healthcare experience with clinical background 1-2 years preferred.
• Experience working in a large healthcare organization 1-2 years preferred.

Knowledge, Skills, and Abilities

• Presentation skills.
• Verbal and written communication skills.
• Project management skills.
• Advanced knowledge of MS Office products is essential for success in this position (Word, Excel, PowerPoint, and Access).

Additional Job Details

• Remote Type Hybrid Work Location 81 Highland Avenue
• Scheduled Weekly Hours 40
• Employee Type Regular
• Work Shift Day (United States of America)
• Pay Range $63,648.00 - $92,570.40/Annual
• Grade 6 At Mass General Brigham

Benefits/Compensation

• In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

3200 North Shore Medical Center, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People‑Focused, half Performance‑Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

• Combat disease.
• Hold a hand.
• Help people.
• Impact the world.

Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.