Behavioral Health Safety Officer

3200 North Shore Medical Center, Inc.; Salem (MA); On-site; USD 28,000 - 39,000; Part time

Job summary

North Shore Medical Center, Inc. is seeking a Safety Specialist for behavioral health environments to develop and implement safety protocols and to train staff in crisis intervention and de-escalation.

You will work with clinical teams, security, and other departments to maintain a safe, therapeutic setting. The role requires experience in behavioral health safety and strong documentation skills, with a focus on incident reporting and regulatory compliance.

Qualifications

• Education requirement: High School Diploma or Equivalent; Associate's Degree preferred.
• Experience in a behavioral health setting, with focus on safety or risk management; 2-3 years preferred.
• Knowledge of behavioral health safety practices and protocols.
• Proficiency in incident reporting and safety documentation.

Responsibilities

• Develop, review, and update safety policies and procedures specific to behavioral health settings.
• Ensure protocols comply with regulatory standards and best practices for patient and staff safety.
• Conduct regular risk assessments to identify potential safety hazards and implement mitigation strategies.
• Monitor incidents and near-misses, analyze trends, and recommend corrective actions.
• Provide safety training and education to staff on behavioral health safety practices, including crisis intervention and de-escalation techniques.
• Respond to and manage behavioral health-related incidents and emergencies, including patient aggression or self-harm.
• Provide support to patients and staff during and after safety incidents, ensuring emotional and psychological well-being.

Skills

Behavioral health safety practices

Communication skills

Interpersonal skills

Incident reporting

Education

High School Diploma or Equivalent

Associate's Degree in Related Field preferred

Job description

Site

North Shore Medical Center, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Responsible for ensuring the safety and well-being of patients, staff, and visitors within the hospital's behavioral health settings. This role involves developing, implementing, and monitoring safety protocols and procedures specific to behavioral health environments, conducting risk assessments, and providing training and support to staff members. This role works closely with clinical teams, security personnel, and other departments to create a safe and therapeutic environment. Does this position require Patient Care? Yes

Essential Functions

• Develop, review, and update safety policies and procedures specific to behavioral health settings.
• Ensure protocols comply with regulatory standards and best practices for patient and staff safety.
• Conduct regular risk assessments to identify potential safety hazards and implement mitigation strategies.
• Monitor incidents and near-misses, analyze trends, and recommend corrective actions.
• Provide safety training and education to staff on behavioral health safety practices, including crisis intervention and de-escalation techniques.
• Respond to and manage behavioral health-related incidents and emergencies, including patient aggression or self-harm.
• Provide support to patients and staff during and after safety incidents, ensuring emotional and psychological well-being.

Qualifications

Education: High School Diploma or Equivalent required and Associate's Degree Related Field of Study preferred. Can this role accept experience in lieu of a degree? No

Licenses and Credentials

First Aid Certification - Data Conversion - Various Issuers required.

Experience

Experience in a behavioral health setting, with a focus on safety or risk management. 2-3 years preferred.

Knowledge, Skills and Abilities

• Knowledge of behavioral health safety practices and protocols.
• Strong communication and interpersonal skills.
• Ability to handle challenging situations calmly and effectively.
• Proficiency in incident reporting and safety documentation.

Physical Requirements

• Standing Frequently (34-66%)
• Walking Frequently (34-66%)
• Sitting Occasionally (3-33%)
• Lifting Frequently (34-66%)
• Carrying Frequently (34-66%)
• Pushing Occasionally (3-33%)
• Pulling Occasionally (3-33%)
• Climbing Rarely (Less than 2%)
• Balancing Frequently (34-66%)
• Stooping Occasionally (3-33%)
• Kneeling Occasionally (3-33%)
• Crouching Occasionally (3-33%)
• Crawling Rarely (Less than 2%)
• Reaching Frequently (34-66%)
• Gross Manipulation (Handling) Frequently (34-66%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Remote Type

Onsite

Work Location

81 Highland Avenue

Scheduled Weekly Hours

24

Employee Type

Regular

Work Shift

Evening (United States of America)

Pay Range

$19.81 - $28.30/Hourly

Grade

4

Benefits

In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

3200 North Shore Medical Center, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Company Culture

Combat disease. Hold a hand. Help people. Impact the world. Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.