Patient Room Service Ambassador (Part-Time)

St. Elizabeth; Florence (KY); Hybrid; USD 17,000 - 22,000; Part time

Job summary

St. Elizabeth Healthcare is seeking a Room Service Ambassador for the Florence Nutrition Team. The part-time position (10.5 hours) on the second shift involves delivering and serving patient meals with service excellence, and guiding patients through the meal ordering system.

Ideal candidates bring customer service training, strong verbal and written communication, and basic computer skills. You will collaborate with nursing staff to ensure accurate menu delivery, patient comfort, and adherence

Qualifications

• Customer service training and skills.
• Strong verbal and written communication abilities.

Responsibilities

• Serve meals to patient in a personalized, professional, efficient manner.
• Instructs patients on meal ordering system.
• Assists patient in placing meal orders.
• Assesses the patient’s capabilities to utilize the meal order system.
• Communicates with healthcare team to ensure the patient’s nutritional intake.
• Demonstrate respect, dignity, kindness and empathy in each encounter with all patients, families, visitors and other employees regardless of cultural background.
• Inventory, order and replenish bulk food supplies known as floor stocks on assigned nursing unit.
• Cash handling: Monitor and maintain effective cash handling and accounting practices regarding patient guest tray service.
• Quality: Consistent use of proper hand hygiene, isolation procedures and hair restraints throughout the room service process.
• Role model clean, neat and professional appearance.
• Compliance with all local, state, federal and medical center regulatory, safety, sanitation and security standards.
• Participates in performance improvement (PI) studies, assist with data collection and supports action plans.
• Performs other duties as assigned.

Skills

Customer service

Verbal communication

Written communication

Tools

Basic computer skills

Job description

St. Elizabeth Healthcare is seeking a Room Service Ambassador for the Florence Nutrition Team. The part-time position (10.5 hours) on the second shift involves delivering and serving patient meals with service excellence, and guiding patients through the meal ordering system.

Ideal candidates bring customer service training, strong verbal and written communication, and basic computer skills. You will collaborate with nursing staff to ensure accurate menu delivery, patient comfort, and adherence