Patient Retention Specialist — Engaging & Solutions‑Driven

Sbhonline; New York (NY); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical and dental insurance

Paid time off

Growth and advancement opportunities

Job summary

Sbhonline is looking for a motivated Patient Case Manager in New York, NY. The ideal candidate will engage patients, address concerns, and coordinate services to improve retention. Responsibilities include re-engaging patients who have left services and achieving performance targets. The position offers full-time hours, medical and dental insurance, paid time off, and opportunities for growth and advancement.

Qualifications

• Strong communication skills with patients.
• Ability to de-escalate situations effectively.
• Motivated to meet performance targets.

Responsibilities

• Reach out to patients who have left or are considering leaving services.
• Re-engage and persuade patients to continue or return to care.
• Address concerns and resolve issues.

Job description

Sbhonline is looking for a motivated Patient Case Manager in New York, NY. The ideal candidate will engage patients, address concerns, and coordinate services to improve retention. Responsibilities include re-engaging patients who have left services and achieving performance targets. The position offers full-time hours, medical and dental insurance, paid time off, and opportunities for growth and advancement.