Patient Representative-Medical Clinic: Lanning Center

Mary Lanning Healthcare; Hastings (NE); On-site; USD 19,000 - 25,000; Part time

Job summary

Mary Lanning Healthcare in Hastings, NE is seeking a part-time Patient Representative who is committed to world-class customer service in a medical clinic setting. You will be the front-line for patients, handling check-ins, registrations, phone calls, appointment scheduling, and pre-registration calls.

The ideal candidate is organized, attentive, and skilled at clear communication. GED or high school diploma is required, and 1 year of customer service experience is preferred.

Qualifications

• GED or High School Diploma required.
• 1 year of customer service experience preferred.

Responsibilities

• Timely, courteous, and accurate collection of patient information to check in patients and complete patient registration.
• Answers phones, schedules appointments, check-in & check-out patients.
• Initiating pre-registration/demographic calls to patients prior to scheduled appointment.
• Completing the necessary forms and treatment consents at the time of registration.
• Assisting with transfer of patients to area of service, as needed.
• Performing other duties as assigned.

Skills

Customer service

Education

GED or high school diploma

Job description

Job Description:

Seeking a part-time (casual status) Patient Representative who is committed to world-class customer service, in a Medical Clinic setting.

Being the front-line for patients when visiting the clinic, this position will be responsible for:

• Timely, courteous, and accurate collection of patient information to check in patients and related documentation to complete a patient registration.
• Answers phones, schedules appointments, check-in & check out patients.
• Initiating pre-registration/demographic calls to patients prior to scheduled appointment.
• Completing the necessary forms and treatment consents at the time of registration.
• Assisting with transfer of patients to area of service, as needed.
• Performing other duties as assigned.

This position is a great opportunity for an individual who is organized, attentive, and skilled at clear communication.

Position Requirements:

EDUCATION: GED or High School Diploma required

EXPERIENCE: 1 year of customer service experience preferred

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.