Patient Representative (ER) - Part Time - Days

Mitchell County Health Dept; Osage (IA); On-site; USD 21,000 - 30,000; Part time

Job summary

Mitchell County Regional Health Center in Osage, Iowa is hiring a Patient Representative. This part-time role (16 hours per week) covers billing, collections, AR processing, and handling billing inquiries for the Hospital and Clinic.

You will also assist with patient registrations, switchboard, and cashier duties, with a starting pay of $18.67 per hour and potential increases with experience. The position requires a high school diploma or equivalent, with preferred experience in medical billing

Qualifications

• Minimum high school education required; higher education desirable.
• Experience with medical billing or related coursework preferred.
• At least 1–3 years in healthcare setting; office experience valued; basic computer skills required.

Responsibilities

• Handle billing, collections, and AR processing for hospital and clinic.
• Process referrals, post charges, payments from insurances, refunds, and adjustments.
• Cover hospital patient registrations, switchboard functions, and cashier duties.

Skills

Basic computer skills

Ten-key calculator

Customer interaction

Detail oriented

Multitask

Confidentiality

Courteous manner

Education

High school diploma or equivalent

Post-high school education desirable

Job description

About The Job:

The Patient Representative is responsible for performing billing, collecting, and accounts receivable transaction processing, and for handling billing inquiries for the Hospital and Clinic. Referrals, posting charges, payments for insurances, refunds and adjustments. This position will also cover for hospital patient registrations, switchboard functions, and cashier duties.

The Shift:

16 hours per week, works 2 days a week with the option to pick up additional hours.

Hours:

7:00am – 3:30pm Sunday, Thursday, Friday, Saturday, and Holidays

Pay:

Starts at $18.67, increases with experience.

Qualifications

1. Education:
   1. High school diploma or equivalent is required. Post-high school education is desirable.
   2. Must have experience with or course work in medical terminology or be willing to obtain within one year in the position.
2. Experience:
   1. Must have one to three years' experience in the health care setting. Computer experience and knowledge of medical billing is preferred.
   2. Six months of office experience, preferably in ambulatory setting such as a medical office.
3. Special Skills & Aptitudes:
   1. Basic computer skills, ability to operate ten key calculator efficiently, and must be able to interact well with a variety of customers.
   2. The ability to deal effectively with a wide variety of people is required.
   3. Detail oriented, ability to multitask and able to organize work with frequent interruptions.
   4. The ability to maintain a high degree of confidentiality.
   5. Ability to work with people in a courteous manner

Who We Are:

Mitchell County Regional Health Center is in Osage, Iowa located in Mitchell County, which has a population of 10,600 people. MCRHC is a 25-bed critical access hospital, including a Level 4 Trauma Center Emergency Room seeing 3,200 visits annually. The Surgical Services department performs over 1,300 procedures annually, including specialties General Surgery, Orthopedics, ENT, Urology, Ophthalmology, Pain management, and Podiatry.

Come practice in a family-oriented, patient focused organization where your skills and knowledge are appreciated and valued!

The Legal Items:

Reference Checks-Pre-Offer

Post offer drug screen is required.

Background Check-Post Offer Acceptance

Pre-Employment Screening Post offer acceptance

MCRHC is an equal opportunity employer.