Patient Registration Associate - PRN

Mitchell County Health Dept; Osage (IA); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Paid Time Off

Competitive starting wage

Student Loan Assistance

Health, Dental and Life Insurance

IPERS

Flex Spending Accounts

Free use of on-site gym

Cafeteria Discounts

Optometry and Orthotic Discounts

Professional Development Opportunities

Job summary

Mitchell County Regional Health Center in Osage, Iowa is seeking a Patient Registration Associate to deliver an outstanding patient experience by phone and in person. The role includes managing patient flow, scheduling, directing calls, registering patients, and collecting copays.

The position is PRN, with shifts 5am-5pm, Monday through Saturday, starts at $16.95 per hour and increases with experience; employment requires basic life support and compliance with reporting requirements.

Qualifications

• High school diploma or equivalent; knowledge of medical terminology or completion of a medical terminology course in the first year of employment.
• Six months of office experience, preferably in ambulatory setting such as a medical office.
• Typing/Computer experience is preferred.

Responsibilities

• Provide an excellent patient experience by phone and in person; manage patient flow and scheduling; direct calls and messages; register hospital and clinic patients; collect time of service copays.
• Act as a link between patients and clinical staff to support patient comfort and trust.

Skills

People skills

Multi-tasking

Confidentiality

Courteous interaction

Mandatory reporting

BLS certification

Education

High school diploma or equivalent

Medical terminology knowledge

Job description

Who We Are:

Mitchell County Regional Health Center is in Osage, Iowa located in Mitchell County, which has a population of 10,600 people. MCRHC is a 25-bed critical access hospital, including a Level 4 Trauma Center Emergency Room seeing 3,200 visits annually. The Surgical Services department performs over 1,300 procedures annually, including specialties General Surgery, Orthopedics, ENT, Urology, Ophthalmology, Pain management, and Podiatry.

We are proud to share our strong tradition of excellence, progress and solid economic performance. Founded more than 75 years ago as a community hospital, today we operate three clinics, 24/7 emergency services, inpatient and outpatient medical/surgical services. We have invested millions in facility upgrades just in the last few years. With more than 225 employees and average tenure of eight years, our growth continues with multiple expansion projects currently underway. We are an affiliate of MercyOne.

Come practice in a family-oriented, patient focused organization where your skills and knowledge are appreciated and valued!

About The Job:

The Patient Registration Associate will provide an excellent patient experience to all patients and visitors via phone and in person. This position is responsible for maintaining patient flow, scheduling appointments, directs phone calls appropriately, handles messages, registers hospital and clinic patients and collects time of service copays. Being a crucial link between the patient and the care delivered by clinical and service staff, this position must work collaboratively with all staff in support of the patient's service promoting patient comfort and trust.

The Position:

PRN, work as needed.

Pay: Starts at $16.95, increases with experience

Shift: Monday-Saturday. 5am-5pm, Hours will be flexible/vary

Position Qualifications:

1. Education:
   1. High school diploma or equivalent is required. Knowledge of medical terminology required or the completion of a medical terminology course in the first year of employment.
2. Experience:
   1. Six months of office experience, preferably in ambulatory setting such as a medical office.
   2. Typing/Computer experience is preferred.
3. Special Skills & Aptitudes:
   1. The ability to deal effectively with a wide variety of people is required.
   2. Detail oriented, ability to multi task and able to organize work with frequent interruptions.
   3. The ability to maintain a high degree of confidentiality.
   4. Ability to work with people in a courteous manner
   5. Completes Mandatory Reporting: Child and Dependent Adult Abuse requirement within 6 months of hire and renews this requirement every 3 years.
   6. Must provide proof of Basic Life Support (BLS Healthcare Provider, American Heart Association; or American Red Cross, Professional Rescuer-LIVE class only) via current card prior to employment or within 60 days of hire and maintains current status, if applicable.

What We Give:

• Paid Time Off

• Competitive starting wage

• Student Loan Assistance program available

• Health, Dental and Life Insurance

• State of Iowa Pension Plan (IPERS)

• Flex Spending Accounts

• Free use of on-site gym

• Cafeteria Discounts

• Optometry and Orthotic Discounts

• Professional Development Opportunities

The Legal Items:

Reference Checks-Pre-Offer

Post offer drug screen is required.

Background Check-Post Offer Acceptance

Pre-Employment Screening Post offer acceptance

MCRHC is an equal opportunity employer.

Verification of required vaccinations at offer acceptance. MMR, Tetanus and Varicella.