Patient Registration Associate - PRN

Mitchell County Regional Health Center

Osage (IA)

On-site

USD 19,000 - 27,000

Part time

17 hours ago

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Benefits offered by this job

Paid Time Off

Competitive starting wage

Student Loan Assistance program

Health, Dental and Life Insurance

IPERS

Flex Spending Accounts

Free use of on-site gym

Cafeteria Discounts

Optometry and Orthotic Discounts

Professional Development Opportunities

Job summary

Mitchell County Regional Health Center in Osage, Iowa, is seeking a Patient Registration Associate to provide an excellent patient experience by phone and in person. You will help maintain patient flow, schedule appointments, register patients, and collect time-of-service copays.

This PRN position offers a starting wage of 16.95 per hour, requires a high school diploma or equivalent and basic typing/computer skills, and emphasizes confidentiality and courteous service in a busy ambulatory

Qualifications

High school diploma or equivalent is required; knowledge of medical terminology preferred.
Six months of office experience, preferably in ambulatory/medical setting.
Typing/Computer experience is preferred.
The ability to deal effectively with a wide variety of people, detail oriented, multi task, and maintain confidentiality is required.
Must be courteous and work with people in a professional manner.
Requires completion of Mandatory Reporting within 6 months of hire and renewal every 3 years.
Must provide proof of Basic Life Support (BLS Healthcare Provider) via current card prior to employment or within 60 days of hire.

Responsibilities

Provide excellent patient experience to all patients and visitors via phone and in person.
Maintain patient flow, schedule appointments, direct phone calls, handle messages and register hospital and clinic patients.
Collect time-of-service copays and act as a liaison between patient and care team to promote comfort and trust.

Skills

People skills

Detail oriented

Multi-tasking

Confidentiality

Courteous manner

Mandatory reporting

BLS certification

Education

High school diploma or equivalent

Knowledge of medical terminology

Tools

Typing

Computer skills

Job description

Who We Are

Mitchell County Regional Health Center is in Osage, Iowa located in Mitchell County, which has a population of 10,600 people. MCRHC is a 25-bed critical access hospital, including a Level 4 Trauma Center Emergency Room seeing 3,200 visits annually. The Surgical Services department performs over 1,300 procedures annually, including specialties General Surgery, Orthopedics, ENT, Urology, Ophthalmology, Pain management, and Podiatry. We are proud to share our strong tradition of excellence, progress and solid economic performance. Founded more than 75 years ago as a community hospital, today we operate three clinics, 24/7 emergency services, inpatient and outpatient medical/surgical services. We have invested millions in facility upgrades just in the last few years. With more than 225 employees and average tenure of eight years, our growth continues with multiple expansion projects currently underway. We are an affiliate of MercyOne. Come practice in a family-oriented, patient focused organization where your skills and knowledge are appreciated and valued!

About The Job

The Patient Registration Associate will provide an excellent patient experience to all patients and visitors via phone and in person. This position is responsible for maintaining patient flow, scheduling appointments, directs phone calls appropriately, handles messages, registers hospital and clinic patients and collects time of service copays. Being a crucial link between the patient and the care delivered by clinical and service staff, this position must work collaboratively with all staff in support of the patient's service promoting patient comfort and trust.

Position

PRN, work as needed.

Pay

Starts at $16.95, increases with experience

Shift

Monday-Saturday. 5am-5pm, Hours will be flexible/vary

Position Qualifications

Education:
High school diploma or equivalent is required. Knowledge of medical terminology required or the completion of a medical terminology course in the first year of employment.

Experience:
Six months of office experience, preferably in ambulatory setting such as a medical office.
Typing/Computer experience is preferred.

Special Skills & Aptitudes:
The ability to deal effectively with a wide variety of people is required.
Detail oriented, ability to multi task and able to organize work with frequent interruptions.
The ability to maintain a high degree of confidentiality.
Ability to work with people in a courteous manner
Completes Mandatory Reporting: Child and Dependent Adult Abuse requirement within 6 months of hire and renews this requirement every 3 years.
Must provide proof of Basic Life Support (BLS Healthcare Provider, American Heart Association; or American Red Cross, Professional Rescuer-LIVE class only) via current card prior to employment or within 60 days of hire and maintains current status, if applicable.

What We Give