Patient Registration & Welcome Specialist

Norton Healthcare; Madison (IN); On-site; USD 30,000 - 38,000; Full time

Job summary

Norton Healthcare is seeking a Registration Representative to greet patients, collect required information and signatures, and guide them to the right department. You will provide informational materials and uphold HIPAA guidelines while ensuring a smooth check-in experience.

This role emphasizes strong customer service, clear communication, and attention to detail. On-the-job training is provided; prior healthcare experience is not required. Must be prepared to work on-site in Indiana.

Qualifications

• No prior healthcare experience required.
• On-the-job training provided.
• One year in a healthcare setting is desired.

Responsibilities

• Greet and interview patients or their representatives.
• Obtain all necessary information and signatures for treatment.
• Prepare and distribute patient information materials.
• Maintain HIPAA guidelines.
• Direct and/or escort patients to the appropriate department or floor.

Skills

Customer service

Communication

Attention to detail

Education

High School Diploma or GED

Job description

Norton Healthcare is seeking a Registration Representative to greet patients, collect required information and signatures, and guide them to the right department. You will provide informational materials and uphold HIPAA guidelines while ensuring a smooth check-in experience.

This role emphasizes strong customer service, clear communication, and attention to detail. On-the-job training is provided; prior healthcare experience is not required. Must be prepared to work on-site in Indiana.