Patient Registration Team Lead – Night & Early Shift

R1-Rc; Saint Augustine (FL); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

R1 RCM Inc. is hiring a Team Lead, Patient Registration to supervise the hospital check-in workflow at Ascension St Vincent's Health Center in St Augustine, FL.

You will guide the Patient Experience Specialists to meet production targets, ensure accuracy and protect patient privacy during the registration process. You'll coordinate training, coaching and performance feedback, maintain a positive team culture, and collaborate with cross-functional groups to streamline admissions and improve the

Qualifications

• High School Diploma or GED required; a preference for healthcare setting.
• Minimum 6 months experience in a comparable role.
• Ability to use computer systems, typing and phone systems.

Responsibilities

• Ensure the team meets production standards, deadlines and schedules while maintaining quality, privacy and confidentiality.
• Assist in selecting, training, coaching and developing patient account staff.
• Maintain a positive, upbeat team culture and high engagement.
• Coordinate day-to-day activities to ensure accurate patient processing.

Skills

Multitasking

Phone handling

Tech-savvy

Education

High School Diploma or GED

Job description

R1 RCM Inc. is hiring a Team Lead, Patient Registration to supervise the hospital check-in workflow at Ascension St Vincent's Health Center in St Augustine, FL.

You will guide the Patient Experience Specialists to meet production targets, ensure accuracy and protect patient privacy during the registration process. You'll coordinate training, coaching and performance feedback, maintain a positive team culture, and collaborate with cross-functional groups to streamline admissions and improve the