Patient Registration Specialist - Resource Center

Baptist Health; Montgomery (AL); On-site; USD 36,000 - 48,000; Full time

Job summary

Baptist Health Resource Center is seeking a Patient Registration Specialist to manage pre-registration and registration tasks, verify payer information, and coordinate with financial counseling. The role ensures accurate data entry of patient demographics and benefits, and enforces compliance with HIPAA and EMTALA at the point of service.

Candidates should have a high school diploma, minimum 2 years in healthcare access or financial services, and may have bilingual English/Spanish.

Qualifications

• High school diploma or equivalent required.
• Associate's degree in healthcare or business preferred.
• Bilingual English/Spanish desirable.
• At least 2 years’ experience in a medical or hospital patient access or financial services environment preferred.
• Training experience a plus.

Responsibilities

• Handle pre-registration and registration processes.
• Identify and verify payer information.
• Refer to financial counseling as needed.
• Handle point-of-service collections.
• Ensure accurate data entry of demographics and benefits.
• Maintain compliance with HIPAA, EMTALA, and Medicare requirements.

Skills

MS Office

Customer service

Data entry

Communication

Team leadership

Education

High school diploma

Associate's degree

Tools

Medical office software

Job description

Patient Registration Specialist - Resource Center# Careers## Patient Registration Specialist - Resource CenterApply: 1- Onsite: Baptist Health Resource Center: Full time: Posted Today: JR107523Baptist Health is the largest healthcare system serving central Alabama, providing comprehensive hospital-based and outpatient services to nearly 60 percent of the residents in Montgomery, Autauga and Elmore counties.To learn more about Baptist Health, visit us at https://www.baptistfirst.org.**Highlights:****Summary**: The Patient Registration Specialist shall be responsible for pre-registration, registration, payer identification and verification, referral to financial counseling, and point of service collections. The Specialist shal be responsible to ensure that data gathered and entered to the computer system(s) of patient demographic and benefit information is accurate. The Specialist shall verify benefits eligibility and limitations, coordination of benefits, as well as to determine and collect the patient's financial responsibility at the point of service. Additionally, the Specialist shall have an understanding of regulatory requirements (medical necessity determination, Medicare Secondary Payer completion and coordination of benefits, Important Message from Medicare issuance and signage, HIPAA, and EMTALA). This position may have additional duties assigned that are within scope of the role.**Education / Experience**:High school graduate or equivalent required. Associate’s degree in healthcare or business-related field preferred. Bilingual capability (English/Spanish) desirable. At least 2 years’ experience in a medical or hospital patient access or financial services environment preferred. Training experience a plus. Knowledge of government programs such as Medicare and Medicaid.**License / Certification**:None**Knowledge, Skills, and Abilities**:* Excellent knowledge of MS Office and familiarity with relevant computer software.* Strong team leadership skills, strong organization, interpersonal, and customer relations skills.* Must be able to meet strict deadlines.* Strong analytical and problem-solving ability, and excellent organizational skills.* Must be able to complete multiple tasks simultaneously.* Ability to develop trust with leaders in the organizations.* Strong written and oral communication skills, proficient computer skills, proven track record of successful performance.* Ability to understand complex multifactor situations and bring appropriate solutions.* Ability to work both independently and in a team environment.**Primary Location:**Baptist Health Resource Center**Job:**Patient Registration Specialist - Resource CenterPatient Registration Specialist**Job Type:**Regular-Full time**Shift**:First Shift (United States of America)