ENT - Patient Registration Specialist

Baptist Health; Montgomery (AL); Hybrid; USD 34,000 - 52,000; Full time

Job summary

Baptist Health is hiring an ENT - Patient Registration Specialist for onsite work at Baptist Medical Center South in Montgomery, AL. The role focuses on reliable patient data collection, payer identification, and timely registration to support efficient billing and care delivery.

Requirements include a high school diploma, with a preferred Associate’s degree in healthcare or business and 2+ years in patient access or financial services. Bilingual English/Spanish is desirable.

Qualifications

• High school diploma or equivalent required.
• Associate’s degree in healthcare or business preferred.
• Bilingual English/Spanish desirable.
• At least 2 years’ experience in patient access or financial services.
• Knowledge of Medicare/Medicaid programs.

Responsibilities

• Pre-register and register patients, verify payer information.
• Identify and verify patient benefits and eligibility.
• Coordinate benefits and determine patient financial responsibility at service.
• Refer patients to financial counseling as needed.
• Ensure HIPAA and EMTALA compliance in processes.
• Maintain accurate demographic data in computer systems.

Skills

MS Office proficiency

Customer relations

Analytical thinking

Time management

Education

High school diploma or equivalent

Associate’s degree in healthcare or business (preferred)

Tools

Hospital registration software

Patient data entry systems

Job description

## ENT - Patient Registration SpecialistApply: 1- Onsite: Baptist Medical Center South: Full time: Posted Today: JR107203Baptist Health is the largest healthcare system serving central Alabama, providing comprehensive hospital-based and outpatient services to nearly 60 percent of the residents in Montgomery, Autauga and Elmore counties.To learn more about Baptist Health, visit us at https://www.baptistfirst.org.**Highlights:****Summary**: The Patient Registration Specialist shall be responsible for pre-registration, registration, payer identification and verification, referral to financial counseling, and point of service collections. The Specialist shal be responsible to ensure that data gathered and entered to the computer system(s) of patient demographic and benefit information is accurate. The Specialist shall verify benefits eligibility and limitations, coordination of benefits, as well as to determine and collect the patient's financial responsibility at the point of service. Additionally, the Specialist shall have an understanding of regulatory requirements (medical necessity determination, Medicare Secondary Payer completion and coordination of benefits, Important Message from Medicare issuance and signage, HIPAA, and EMTALA). This position may have additional duties assigned that are within scope of the role.**Education / Experience**:High school graduate or equivalent required. Associate’s degree in healthcare or business-related field preferred. Bilingual capability (English/Spanish) desirable. At least 2 years’ experience in a medical or hospital patient access or financial services environment preferred. Training experience a plus. Knowledge of government programs such as Medicare and Medicaid.**License / Certification**:None**Knowledge, Skills, and Abilities**:* Excellent knowledge of MS Office and familiarity with relevant computer software.* Strong team leadership skills, strong organization, interpersonal, and customer relations skills.* Must be able to meet strict deadlines.* Strong analytical and problem-solving ability, and excellent organizational skills.* Must be able to complete multiple tasks simultaneously.* Ability to develop trust with leaders in the organizations.* Strong written and oral communication skills, proficient computer skills, proven track record of successful performance.* Ability to understand complex multifactor situations and bring appropriate solutions.* Ability to work both independently and in a team environment.**Primary Location:**Baptist Medical Center South**Job:**ENT - Patient Registration SpecialistPatient Registration Specialist**Job Type:**Regular-Full time**Shift**:First Shift (United States of America)