Patient Registration Specialist - FT Days

Baptist Health - Central Alabama; Montgomery (AL); On-site; USD 30,000 - 42,000; Full time

Job summary

Baptist Health - Central Alabama is seeking a Patient Registration Specialist to manage pre-registration, on-site registration, payer identification, and benefit verification. The role includes directing patients to financial counseling and collecting at the point of service, with emphasis on accurate data entry and regulatory compliance.

Preference is given to candidates with a healthcare or business background, bilingual skills, and knowledge of Medicare/Medicaid programs.

Qualifications

• High school diploma or equivalent required.
• Associate's degree in healthcare or business preferred.
• At least 2 years' experience in a medical or hospital patient access or financial services environment preferred.
• Bilingual in English/Spanish desirable.
• Knowledge of Medicare/Medicaid programs.

Responsibilities

• Handle pre-registration and registration of patients.
• Identify and verify payers and benefits.
• Refer to financial counseling as needed.
• Collect patient financial responsibility at the point of service.
• Ensure accurate entry of demographic and benefit information.
• Maintain knowledge of HIPAA, EMTALA and Medicare rules.

Skills

Bilingual English/Spanish

MS Office

HIPAA/EMTALA knowledge

Education

High school diploma or equivalent

Associate's degree in healthcare or business

Tools

MS Office Suite

Healthcare software / payer systems

Job description

Baptist Health is the largest healthcare system serving central Alabama, providing comprehensive hospital-based and outpatient services to nearly 60 percent of the residents in Montgomery, Autauga and Elmore counties.

To learn more about Baptist Health, visit us at https://www.baptistfirst.org.

Summary

The Patient Registration Specialist shall be responsible for pre-registration, registration, payer identification and verification, referral to financial counseling, and point of service collections. The Specialist shall be responsible to ensure that data gathered and entered to the computer system(s) of patient demographic and benefit information is accurate. The Specialist shall verify benefits eligibility and limitations, coordination of benefits, as well as to determine and collect the patient's financial responsibility at the point of service. Additionally, the Specialist shall have an understanding of regulatory requirements (medical necessity determination, Medicare Secondary Payer completion and coordination of benefits, Important Message from Medicare issuance and signage, HIPAA, and EMTALA). This position may have additional duties assigned that are within scope of the role.

Education / Experience

High school graduate or equivalent required. Associate's degree in healthcare or business-related field preferred. Bilingual capability (English/Spanish) desirable. At least 2 years' experience in a medical or hospital patient access or financial services environment preferred. Training experience a plus. Knowledge of government programs such as Medicare and Medicaid.

License / Certification

None

Knowledge, Skills, And Abilities

• Excellent knowledge of MS Office and familiarity with relevant computer software.
• Strong team leadership skills, strong organization, interpersonal, and customer relations skills.
• Must be able to meet strict deadlines.
• Strong analytical and problem-solving ability, and excellent organizational skills.
• Must be able to complete multiple tasks simultaneously.
• Ability to develop trust with leaders in the organizations.
• Strong written and oral communication skills, proficient computer skills, proven track record of successful performance.
• Ability to understand complex multifactor situations and bring appropriate solutions.
• Ability to work both independently and in a team environment.

Primary Location

Baptist Medical Center South

Job

Patient Registration Specialist - FT Days

Patient Registration Specialist

Job Type

Regular-Full time

Shift

First Shift (United States of America)