Patient Registration Specialist

The Health Care Authority for Baptist Health, An Affiliate of UAB Health System; Alabama; On-site; USD 36,000 - 52,000; Full time

Job summary

Baptist Health in central Alabama is seeking a Patient Registration Specialist for OBGYN patient registration and front-end financial services. The role focuses on pre-registration, registration, payer verification, and point-of-service collections, ensuring accurate demographic and benefit data.

You will verify benefits, coordinate with financial counseling, and comply with HIPAA and EMTALA while delivering courteous, efficient service to patients and families.

Qualifications

• High school diploma or equivalent required.
• Associate degree in healthcare or business preferred.
• Bilingual English/Spanish desirable.
• At least 2 years’ experience in a medical or hospital patient access or financial services environment preferred.
• Knowledge of Medicare/Medicaid government programs.
• Excellent MS Office and computer skills.
• Ability to meet strict deadlines.
• Strong communication and teamwork abilities.

Responsibilities

• Pre-registration and patient registration duties.
• Payer identification and benefit verification.
• Refer to financial counseling as needed.
• Collect at the point of service.
• Maintain accurate patient demographic and benefit data.
• Comply with HIPAA, EMTALA, Medicare requirements.

Skills

MS Office

Team leadership

Organization

Interpersonal skills

Communication

Multitasking

Problem solving

Education

High school diploma

Associate degree (healthcare/business)

Bilingual (English/Spanish)

Tools

Microsoft Office Suite

Registration software

Job description

Baptist Health is the largest healthcare system serving central Alabama, providing comprehensive hospital-based and outpatient services to nearly 60 percent of the residents in Montgomery, Autauga and Elmore counties. To learn more about Baptist Health, visit us at https://www.baptistfirst.org.

Highlights: Summary:

• The Patient Registration Specialist shall be responsible for pre-registration, registration, payer identification and verification, referral to financial counseling, and point of service collections.
• The Specialist shal be responsible to ensure that data gathered and entered to the computer system(s) of patient demographic and benefit information is accurate.
• The Specialist shall verify benefits eligibility and limitations, coordination of benefits, as well as to determine and collect the patient's financial responsibility at the point of service.
• Additionally, the Specialist shall have an understanding of regulatory requirements (medical necessity determination, Medicare Secondary Payer completion and coordination of benefits, Important Message from Medicare issuance and signage, HIPAA, and EMTALA).
• This position may have additional duties assigned that are within scope of the role.

Education / Experience:

• High school graduate or equivalent required.
• Associate’s degree in healthcare or business-related field preferred.
• Bilingual capability (English/Spanish) desirable.
• At least 2 years’ experience in a medical or hospital patient access or financial services environment preferred.
• Training experience a plus.
• Knowledge of government programs such as Medicare and Medicaid.

License / Certification:

• None

Knowledge, Skills, and Abilities:

• Excellent knowledge of MS Office and familiarity with relevant computer software.
• Strong team leadership skills, strong organization, interpersonal, and customer relations skills.
• Must be able to meet strict deadlines.
• Strong analytical and problem-solving ability, and excellent organizational skills.
• Must be able to complete multiple tasks simultaneously.
• Ability to develop trust with leaders in the organizations.
• Strong written and oral communication skills, proficient computer skills, proven track record of successful performance.
• Ability to understand complex multifactor situations and bring appropriate solutions.
• Ability to work both independently and in a team environment.

Primary Location: Central Alabama Women's Care - Central Job: Patient Registration Specialist - OBGYN Patient Registration Specialist Job Type: Regular-Full time Shift: First Shift (United States of America)

Baptist Health is recognized by Forbes as one of America’s best employers in the state of Alabama.