Patient Registration Specialist: Compassionate & Fast-Paced

R1 RCM; Nowata (OK); On-site; USD 22,041 - 31,615; Part time

Job summary

R1 RCM is looking for a Customer Service Representative at Ascension St. John Medical Center in Nowata, Oklahoma. This role involves helping patients navigate the registration process, answering questions with confidence, and building trust during potentially stressful moments. Candidates must have a High School Diploma or GED and strong customer service experience, with a pay range of $16.00 to $22.95 per hour. This is a PRN position requiring a minimum of 48 hours per month.

Qualifications

• Strong customer service experience required.
• Ability to pass a background check and drug test.
• Must meet vaccination requirements.

Responsibilities

• Register patients efficiently across multiple computer systems.
• Answer phones and gather patient information quickly.
• Assist anxious or confused patients.
• Navigate diverse insurance plans with training.
• Adapt to urgent care interruptions.
• Build rapport and ease patient concerns.

Skills

Customer Service Experience

Compassionate Communication

Ability to Handle Stressful Situations

Education

High School Diploma or GED

Job description

R1 RCM is looking for a Customer Service Representative at Ascension St. John Medical Center in Nowata, Oklahoma. This role involves helping patients navigate the registration process, answering questions with confidence, and building trust during potentially stressful moments. Candidates must have a High School Diploma or GED and strong customer service experience, with a pay range of $16.00 to $22.95 per hour. This is a PRN position requiring a minimum of 48 hours per month.