Patient Registration Specialist

Stormont Vail Health; Topeka (KS); On-site; USD 29,000 - 37,000; Full time

Job summary

Stormont Vail Health in Topeka, KS, is seeking a full‑time Registration Clerk responsible for greeting patients, collecting information, and guiding them through check-in processes. This role emphasizes accuracy in demographics, insurance data, and documentation while maintaining a welcoming environment.

You will perform financial discussions, patient estimates, and accept copays, ensuring compliance with HIPAA and organizational policies.

Qualifications

• High School Diploma / GED required.
• 1 year experience in customer service required.
• Knowledge of HIPAA and patient rights preferred.
• Basic medical terminology knowledge preferred.

Responsibilities

• Provide excellent customer service to patients and visitors.
• Register patients with demographic, insurance, and visit information.
• Complete check-in and admission functions and verify patient identity.
• Discuss and collect payments, including patient estimates.
• Collect patient copays and prior balances.
• Assist patients with documentation and data entry.
• Schedule follow-up appointments.
• Explain and provide required handouts.
• Maintain patient confidentiality and comply with Stormont Vail policies.

Skills

Customer service

HIPAA knowledge

Medical terminology

Problem solving

Education

High School Diploma / GED

Job description

Stormont Vail Health in Topeka, KS, is seeking a full‑time Registration Clerk responsible for greeting patients, collecting information, and guiding them through check-in processes. This role emphasizes accuracy in demographics, insurance data, and documentation while maintaining a welcoming environment.

You will perform financial discussions, patient estimates, and accept copays, ensuring compliance with HIPAA and organizational policies.