Patient Registration & Scheduling Specialist

Clarke County Public Hospital; Osceola (IA); On-site; USD 34,000 - 44,000; Full time

Job summary

Clarke County Public Hospital in Osceola, IA is seeking an organized Admissions/ Scheduling specialist to gather demographic and insurance data, verify coverage, and coordinate scheduling of tests and procedures. You will ensure patient understanding of forms and maintain accurate electronic records.

The role supports collaboration across departments, trains staff, and upholds hospital standards and patient satisfaction in a busy clinical setting.

Qualifications

• Strong communication and organization skills.
• Attention to detail and ability to work in a fast-paced environment.
• Ability to verify demographics and insurance information accurately.

Responsibilities

• Gathers demographic and insurance information from patients for EHR and claims processing.
• Schedules and preregisters tests and procedures, ensuring medical necessity and alignment with departments.
• Obtains and documents patient consent, insurance forms and other required documents.
• Transcribes and scans practitioner orders into the electronic record daily.
• Verifies insurance benefits and educates patients on coverage and payments.
• Assists with financial counseling for self-pay patients and collects payments.
• Maintains patient data in master files and assists in training new staff.
• Performs scheduling system audits and supports continuous quality improvement.
• Keeps records and reports up to date and adheres to policies.
• Supports internal and external staff with outpatient services and coordinating exams.
• Participates in team decision making and strives for high customer satisfaction.
• Ensures compliance with Clarke County Hospital standards and safety guidelines.

Job description

Clarke County Public Hospital in Osceola, IA is seeking an organized Admissions/ Scheduling specialist to gather demographic and insurance data, verify coverage, and coordinate scheduling of tests and procedures. You will ensure patient understanding of forms and maintain accurate electronic records.

The role supports collaboration across departments, trains staff, and upholds hospital standards and patient satisfaction in a busy clinical setting.