Patient Registration & Scheduling Specialist

DHR Health; Edinburg (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

DHR Health in Edinburg, TX is seeking a Patient Registration Representative to handle registrations for hospital receptions and offsite locations. You will answer patient questions about procedures and related charges while maintaining accuracy and empathy.

The role requires a High School Diploma or GED, strong customer service, and the ability to communicate clearly in English and Spanish. Training may cross-train you to other areas as needed, with a patient-first focus.

Qualifications

• High School Diploma/GED is required.
• Knowledge of medical terminology preferred.
• Strong customer service skills and ability to communicate clearly.
• English reading/writing and speaking required; bilingual Spanish preferred.

Responsibilities

• Registers patients and pre-registrations at hospital reception areas and offsite locations.
• Answer patient questions regarding scheduled procedures and charges.
• Obtain demographic and insurance information; verify eligibility and billing details.
• Process payments and explain charges; handle cash and receipts.
• Maintain patient confidentiality per HIPAA.
• Coordinate with physicians and nurse staff as needed.

Skills

Customer Service

Medical Terminology

Bilingual English/Spanish

Data Entry

Communication

Organizational Skills

Cross-Training

Reading/Writing

Education

High School Diploma/GED

Job description

DHR Health in Edinburg, TX is seeking a Patient Registration Representative to handle registrations for hospital receptions and offsite locations. You will answer patient questions about procedures and related charges while maintaining accuracy and empathy.

The role requires a High School Diploma or GED, strong customer service, and the ability to communicate clearly in English and Spanish. Training may cross-train you to other areas as needed, with a patient-first focus.