Patient Registration Representative

Talentify; Wakefield (RI); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Tuition reimbursement

403(b) plan

PTO

Career development

Job summary

South County Health in Rhode Island seeks a Patient Access representative to gather and verify confidential health and financial information from patients, using billing software to assure payment from insurers and maintain accurate records in the electronic health record (EHR). You may be assigned to work at all South County locations.

Qualifications include excellent customer service, strong typing and PC skills, knowledge of medical terminology, and third-party insurance experience.

Qualifications

• Excellent customer service skills and professional demeanor.
• Knowledge of PC and fast typing skills.
• Knowledge of medical terminology preferred.
• Third-party insurance experience required.
• Ability to apply critical thinking to patient and hospital issues.

Responsibilities

• Gathers and verifies patient health and financial information to ensure insurer payment.
• Enters new patient data and updates existing records in the EHR.
• Collects coinsurances upfront and reconciles daily point-of-service cash reports.
• Representatives may be assigned to all South County Health locations.

Skills

Customer service

Typing

Medical terminology

Third party insurance experience

Critical thinking

Education

High School Diploma or equivalent

Job description

South County Health is an independent, non-profit healthcare system offering a comprehensive range of advanced inpatient, outpatient and home health services. Accredited by The Joint Commission (TJC), SCH is made up of South County Hospital, South County Home Health, and South County Medical Group. South County Health has received numerous distinctions for patient care and safety over the years, which have included a 5-star rating on HCAHPS scores, a 5-star rating by CMS for overall hospital quality, and A’s for hospital quality and patient safety by The Leapfrog Group. Having celebrated over 100 years of service to southern Rhode Island, South County Health offers an exceptional opportunity to provide our patients with the best care possible while enjoying a healthy work-life balance. We offer competitive salaries and an attractive benefits package which includes, health, dental, vision, tuition reimbursement, 403b, PTO, and a broad range of career development benefits and opportunities.

Job Summary:

Gathers and verifies all required, confidential health and financial information from patients while using various computer software products to assure payment from insurers. Enters new patient data and/or verifies current patient records are up-to-date, confirms the completeness of the electronic health record (EHR). Collects coinsurances upfront, and applies, adjusts, and reconciles daily point- of-service cash reports. Representatives may be assigned to work at all South County locations.

Minimum Qualifications:

Candidates will have excellent customer services skills, knowledge of PC and strong typing skills, knowledge of medical terminology preferred, third party insurance experience needed, ability to apply critical thinking and logic as it applies to the identification and prioritization of patient and hospital issues and demonstrates ethical and professional work practices and maintains professional attitude and appearance. High school graduate or equivalent required.

Pay Range:

$19.92 to $24.40