Patient Registration Rep

The University of Kansas Health System; Olathe (KS); On-site; USD 32,000 - 42,000; Full time

Job summary

The University of Kansas Health System in Olathe, KS is hiring a Patient Registration Representative to handle inpatient and outpatient registrations, verify patient identity, demographics, and insurance information, and collect payments when required.

The role emphasizes delivering excellent customer service, accurate data entry, and adherence to Medicare/Medicaid rules, with schedule Monday through Friday 7:30am to 4:00pm.

Qualifications

• High school diploma or GED required.
• Experience in healthcare registration or clerical work preferred.
• Excellent communication and patient-service orientation.

Responsibilities

• Register inpatient/outpatient admissions with accurate demographics and insurance data.
• Collect co-payments as required and balance cash drawer.
• Greet patients and collect information, verify identity and insurance.
• Explain facility policies and ensure correct forms are completed and filed.
• Comply with Medicare/Medicaid rules and document in the system.

Skills

Customer service

Registration

Clerical tasks

Education

High School Diploma or GED

Job description

Position Title

Patient Registration Rep

Olathe Medical Pavilion C

Position Summary / Career Interest:

The Patient Registration Representative is responsible for Inpatient/ Outpatient registrations for the Health System. Obtains proper patient identification, demographics and financial information to adequately register and secure the patient encounter. Responsible for POS collections as required. Maintains a constant focus on providing excellent customer service to patients/ families and a professional image.

Note: Schedule for this full time position is Monday thru Friday 7:30am-4:00pm

Responsibilities and Essential Job Functions

• Monitors schedule daily for patients arriving at the department for the day if applicable.
• Responsible for admitting/registering scheduled and non-scheduled or emergent patients for the assigned department.
• Conducts bedside admission on patients who are direct admits to the unit as needed.
• Obtains identification to assure accuracy of demographic and insurance information. Enter information in computer system with correct spelling of patient name and diagnosis, date of birth, social security number, employer, guarantor and correct medical record number.
• Greets patient and/or relative. Interviews and obtains or rechecks pertinent information.
• As required, collects co-payments or deposits as appropriate for service being rendered.
• Responsible to balance cash drawer as part of the end of the day process.
• Explains facility policies and ensures patient and/or relative understands and signs the consent for treatment, and insurance forms at the appropriate time. Clear and accurate documentation should be entered on the appropriate forms and keyed into the computer system.
• Complies with Medicare/Medicaid and other insurance rules and regulations.
• Completes MSPQ as required for admission.
• Attends and participates in staff training or education which relates to their position and would contribute to their knowledge.
• Responsible for the inventory and release of patient valuables placed in the safe following all requirements as described in the department policy as needed.
• Provide coverage as requested in all areas of Admitting following established guidelines.
• Knowledgeable of administrative policies, department procedures, third party coverage and required admission and insurance documents.
• Responsible for other duties or projects, which are assigned by Management. These may include special projects, telephone coverage, filing, scanning, copying and other duties as instructed.
• Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
• These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.

Required Education and Experience

• High School Graduate or GED.

Preferred Education and Experience

• 2 or more years of Clerical, Registration, and/or Customer Service Experience within a Healthcare Setting.

Time Type:

Full time

Job Requisition ID:

R-57790

Important information for you to know as you apply:

• The health system is an equal employment opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status. See also Diversity, Equity & Inclusion.
• The health system provides reasonable accommodations to qualified individuals with disabilities.
• Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP.