Patient Registration Rep

The University of Kansas Health System; Kansas City, Northern (KS, KY); On-site; USD 32,000 - 48,000; Full time

Job summary

The University of Kansas Health System in Kansas City is seeking a Patient Registration Representative to handle inpatient and outpatient registrations, verify patient demographics, insurance information, and collect co-pays as needed.

This full-time role requires strong customer service, attention to detail, and the ability to balance cash drawer daily; prior clerical or registration experience in healthcare is preferred.

Qualifications

• High School Diploma or GED required.
• Experience in clerical, registration and/or customer service within healthcare preferred.

Responsibilities

• Handle inpatient/outpatient registrations and collect demographic and insurance information.
• Enter data accurately into the computer system with correct personal and medical details.
• Greet patients and obtain or recheck pertinent information.
• Collect co-payments or deposits as appropriate.
• Balance cash drawer at end of day and maintain accurate records.
• Explain policies and obtain consent and insurance forms as required.
• Adhere to Medicare/Medicaid and other insurance rules and regulations.
• Provide coverage in all areas of admitting as needed.

Skills

Customer service

Communication

Cash handling

Education

High School Graduate or GED

Job description

Position Title Patient Registration Rep Bell Hospital

Position Summary / Career Interest: Hours: Mon-Fri 9a - 5:30p

The Patient Registration Representative is responsible for Inpatient/ Outpatient registrations for the Health System. Obtains proper patient identification, demographics and financial information to adequately register and secure the patient encounter. Responsible for POS collections as required. Maintains a constant focus on providing excellent customer service to patients/ families and a professional image.

Responsibilities and Essential Job Functions

• Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
• Monitors schedule daily for patients arriving at the department for the day if applicable.
• Responsible for admitting/registering scheduled and non-scheduled or emergent patients for the assigned department.
• Conducts bedside admission on patients who are direct admits to the unit as needed.
• Obtains identification to assure accuracy of demographic and insurance information.
• Enter information in computer system with correct spelling of patient name and diagnosis, date of birth, social security number, employer, guarantor and correct medical record number.
• Greets patient and/or relative.
• Interviews and obtains or rechecks pertinent information.
• As required, collects co-payments or deposits as appropriate for service being rendered.
• Responsible to balance cash drawer as part of the end of the day process.
• Explains facility policies and ensures patient and/or relative understands and signs the consent for treatment, and insurance forms at the appropriate time.
• Clear and accurate documentation should be entered on the appropriate forms and keyed into the computer system.
• Complies with Medicare/Medicaid and other insurance rules and regulations.
• Completes MSPQ as required for admission.
• Attends and participates in staff training or education which relates to their position and would contribute to their knowledge.
• Responsible for the inventory and release of patient valuables placed in the safe following all requirements as described in the department policy as needed.
• Provide coverage as requested in all areas of Admitting following established guidelines.
• Knowledgeable of administrative policies, department procedures, third party coverage and required admission and insurance documents.
• Responsible for other duties or projects, which are assigned by Management.

These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.

Required Education and Experience

High School Graduate or GED.

Preferred Education and Experience

1 or more years of experience in clerical, registration and/or customer service within a health care setting.

Time Type: Full time

Job Requisition ID: R-55235

The health system is an equal employment opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status. See also Diversity, Equity & Inclusion. The health system provides reasonable accommodations to qualified individuals with disabilities.

Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP.

About The University of Kansas Health System As part of the region’s premier academic medical center, The University of Kansas Health System in Kansas City is a world-class healthcare provider and destination for complex care and diagnosis. We are driven by our commitment to service, continuous improvement and to the highest degree of excellence. Collaboration between physicians, nurses, researchers, educators and other professionals who share their expertise leads to exciting discoveries and life-changing treatments for the people we serve.