Patient Registration Representative

The University of Kansas Health System; Heart (AR); On-site; USD 21,000 - 28,000; Part time

Job summary

The University of Kansas Health System Heart Center is seeking a Part‑Time Patient Registration Representative. This role handles inpatient and outpatient registrations, collects demographic and insurance information, and secures patient encounters with a strong focus on service excellence.

Responsibilities include POS collections, cash balancing, clear documentation, and accurate data entry in the electronic system.

Qualifications

• High School Diploma or GED is required.
• Experience in clerical, registration and/or customer service in health care preferred.
• Knowledge of patient demographics, insurance information and POS collections is desirable.

Responsibilities

• Register inpatient and outpatient patients and obtain accurate patient demographics and insurance information.
• Balance cash drawer and handle co-payments as required.
• Explain facility policies and obtain signed consent and insurance forms.
• Input patient data into the computer system with accurate spelling.
• Greet patients and relatives and verify information during interviews.
• Maintain knowledge of administrative policies and department procedures.

Skills

Customer service

Data entry

Cash handling

Interpersonal communication

Education

High School Diploma or GED

Job description

Patient Registration Representative

Days - Part Time

Heart Center

Position Summary / Career Interest:

The Patient Registration Representative is responsible for Inpatient/ Outpatient registrations for the Health System. Obtains proper patient identification, demographics and financial information to adequately register and secure the patient encounter. Responsible for POS collections as required. Maintains a constant focus on providing excellent customer service to patients/ families and a professional image.

Responsibilities and Essential Job Functions

• Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
• Monitors schedule daily for patients arriving at the department for the day if applicable.
• Responsible for admitting/registering scheduled and non-scheduled or emergent patients for the assigned department.
• Conducts bedside admission on patients who are direct admits to the unit as needed.
• Obtains identification to assure accuracy of demographic and insurance information. Enter information in computer system with correct spelling of patient name and diagnosis, date of birth, social security number, employer, guarantor and correct medical record number.
• Greets patient and/or relative. Interviews and obtains or rechecks pertinent information.
• As required, collects co-payments or deposits as appropriate for service being rendered.
• Responsible to balance cash drawer as part of the end of the day process.
• Explains facility policies and ensures patient and/or relative understands and signs the consent for treatment, and insurance forms at the appropriate time. Clear and accurate documentation should be entered on the appropriate forms and keyed into the computer system.
• Complies with Medicare/Medicaid and other insurance rules and regulations.
• Completes MSPQ as required for admission.
• Attends and participates in staff training or education which relates to their position and would contribute to their knowledge.
• Responsible for the inventory and release of patient valuables placed in the safe following all requirements as described in the department policy as needed.
• Provide coverage as requested in all areas of Admitting following established guidelines.
• Knowledgeable of administrative policies, department procedures, third party coverage and required admission and insurance documents.
• Responsible for other duties or projects, which are assigned by Management. These may include special projects, telephone coverage, filing, scanning, copying and other duties as instructed.
• Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
• These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.

Required Education and Experience

• High School Graduate or GED.

Preferred Education and Experience

• 1 or more years of experience in clerical, registration and/or customer service within a health care setting.

Time Type: Part time

Job Requisition ID: R-54003

Important information for you to know as you apply:

• The health system is an equal employment opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status. See also Diversity, Equity & Inclusion.
• The health system provides reasonable accommodations to qualified individuals with disabilities. If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link [e-mail].
• Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP.