Patient Registration Rep

kansashealthsystem; Olathe (KS); On-site; USD 21,000 - 26,000; Full time

Job summary

Kansas Health System in Olathe is seeking a Patient Registration Representative to handle inpatient and outpatient registrations, collect demographics and financial information, and ensure accurate data entry for patient encounters.

You will greet patients, collect co-payments as required, balance the cash drawer daily, and ensure consent and insurance forms are correctly completed in line with Medicare/Medicaid rules and department procedures.

Qualifications

• High School Graduate or GED.
• 2+ years of Clerical, Registration, and/or Customer Service experience in healthcare.

Responsibilities

• Register inpatients and outpatients with accurate demographics and insurance data.
• Obtain proper patient identification and financial information at point of service.
• Greet patients and relatives and collect co-payments as required.
• Enter information into the computer system with correct spelling and MRN.
• Balance cash drawer at end of day and maintain accurate records.
• Explain facility policies and ensure consent forms and insurance forms are completed.
• Adhere to Medicare/Medicaid and other insurance rules and regulations.
• Support inventory and release of patient valuables per department policy.
• Provide coverage across Admitting areas as needed and assist with other duties.

Skills

Customer service

Clerical skills

Registration experience

Education

High School Graduate or GED

Job description

Position Title

Patient Registration RepOlathe Pain Mgmt

Position Summary / Career Interest:

The Patient Registration Representative is responsible for Inpatient/ Outpatient registrations for the Health System. Obtains proper patient identification, demographics and financial information to adequately register and secure the patient encounter. Responsible for POS collections as required. Maintains a constant focus on providing excellent customer service to patients/ families and a professional image.

Responsibilities and Essential Job Functions

• Monitors schedule daily for patients arriving at the department for the day if applicable.
• Responsible for admitting/registering scheduled and non-scheduled or emergent patients for the assigned department.
• Conducts bedside admission on patients who are direct admits to the unit as needed.
• Obtains identification to assure accuracy of demographic and insurance information. Enter information in computer system with correct spelling of patient name and diagnosis, date of birth, social security number, employer, guarantor and correct medical record number.
• Greets patient and/or relative. Interviews and obtains or rechecks pertinent information.
• As required, collects co-payments or deposits as appropriate for service being rendered.
• Responsible to balance cash drawer as part of the end of the day process.
• Explains facility policies and ensures patient and/or relative understands and signs the consent for treatment, and insurance forms at the appropriate time. Clear and accurate documentation should be entered on the appropriate forms and keyed into the computer system.
• Complies with Medicare/Medicaid and other insurance rules and regulations.
• Completes MSPQ as required for admission.
• Attends and participates in staff training or education which relates to their position and would contribute to their knowledge.
• Responsible for the inventory and release of patient valuables placed in the safe following all requirements as described in the department policy as needed.
• Provide coverage as requested in all areas of Admitting following established guidelines.
• Knowledgeable of administrative policies, department procedures, third party coverage and required admission and insurance documents.
• Responsible for other duties or projects, which are assigned by Management. These may include special projects, telephone coverage, filing, scanning, copying and other duties as instructed.
• Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
• These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.

Required Education and Experience

• High School Graduate or GED.

Preferred Education and Experience

• 2 or more years of Clerical, Registration, and/or Customer Service Experience within a Healthcare Setting.

Time Type:

Full time

Job Requisition ID:

R-56928

The health system is an equal employment opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status. See also Diversity, Equity & Inclusion.