Patient Registration Remote

Option Care Health Inc.; Tampa (FL); Remote; Full time

Job summary

A leading healthcare provider is seeking a Specialist in Patient Registration to facilitate a seamless onboarding experience for new patients transitioning to home services. This role involves coordinating with various teams to ensure patients receive comprehensive care while managing documentation and payment processes. The ideal candidate will have a high school diploma, relevant experience, and exceptional customer service skills.

Benefits

401k

Dental Insurance

Disability Insurance

Health Insurance

Life Insurance

Paid Time Off

Vision Insurance

Qualifications

• Minimum of two years of related experience required.
• Ability to work in a fast-paced environment.
• Strong customer service skills are essential.

Responsibilities

• Coordinate discharge and secure nursing and delivery for new patients.
• Obtain and communicate all required documentation for new referrals.
• Assist patients in finding payment avenues and managing claims.

Skills

Multi-tasking

Customer Service

Detail-oriented

Problem-solving

Education

High school diploma or equivalent

Job description

Extraordinary Careers. Endless Possibilities.

With the nation’s largest home infusion provider, there is no limit to the growth of your career.

Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. With over 8,000 team members including 5,000 clinicians, we work compassionately to elevate standards of care for patients with acute and chronic conditions in all 50 states. Through our clinical leadership, expertise, and national scale, Option Care Health is re-imagining the infusion care experience for patients, customers, and employees.

As a two-year recipient of the Gallup Exceptional Workplace Award, we recognize that part of being extraordinary is building a thriving workforce that is as unique as the patients and communities we serve. Join a company that is taking action to develop a culture that is inclusive, respectful, engaging, and rewarding for all team members. Our organization requires extraordinary people to provide extraordinary care, so we are investing in a culture that attracts, hires, and retains the best and brightest talent in healthcare.

Job Description Summary:

Hiring Range From $20

A Day in the Life at Option Care Health

Extraordinary Careers. Endless Possibilities.

Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. With over 8,000 team members including 5,000 clinicians, we work compassionately to elevate standards of care for patients with acute and chronic conditions in all 50 states. Through our clinical leadership, expertise, and national scale, Option Care Health is re-imagining the infusion care experience for patients, customers, and employees.

As a two-year recipient of the Gallup Exceptional Workplace Award, we recognize that part of being extraordinary is building a thriving workforce that is as unique as the patients and communities we serve. Join a company that is taking action to develop a culture that is inclusive, respectful, engaging, and rewarding for all team members. Our organization requires extraordinary people to provide extraordinary care, so we are investing in a culture that attracts, hires, and retains the best and brightest talent in healthcare.

Job Description Summary:

Hiring Range From $20

The Specialist, Patient Registration, is responsible for facilitating new patients' transition to Option Care Health services, ensuring a smooth onboarding experience where patients and referral partners feel that Option Care Health makes it easy to transition care. The Specialist works in conjunction with Sales to prepare patients for OCH services and facilitates all aspects of the patient’s transition to home/AIS.

Job Responsibilities

• Engages with patient, referral source, sales, pharmacy, and nursing to coordinate discharge and secure nursing and delivery.
• Creates, communicates, and obtains all required documentation for new referrals.
• Secures patient’s upfront payment, including assisting patients to find avenues for payment where needed (identifies opportunities and directs patient to financial assistance programs).
• Supports ongoing activities to ensure clean claims on hold and denial management (follow-up on missing paperwork).
• Assists Patient Registration Supervisor and Manager with special assignments as needed.

Supervisory Responsibilities

This position does not have supervisory responsibilities.

Basic Education and/or Experience Requirements

High school diploma or equivalent is required.

Minimum of two years of related experience required.

Basic Qualifications

Ability to multi-task and support numerous referrals/priorities simultaneously.

Ability to work in a fast-paced environment.

Must be detail-oriented with a high quality focus.

High level of customer service skills required.

Ability to troubleshoot, problem-solve, and collaborate with cross-functional teams across sales and operations.

Travel Requirements

Not applicable.

Preferred Qualifications & Interests

Previous healthcare/medical billing experience preferred.

Salary range based on education, experience, knowledge, skills, and abilities, as well as internal and market considerations. Pay Range: $16.69 - $27.82

Benefits:

- 401k

- Dental Insurance

- Disability Insurance

- Health Insurance

- Life Insurance

- Paid Time Off

- Vision Insurance

Option Care Health is an equal employment opportunity employer, committed to diversity and inclusion in the workplace.