Patient Registration - Moline

ORA Orthopedics; Moline (IL); On-site; USD 32,000 - 43,000; Full time

Job summary

ORA Orthopedics in Moline, IL, is seeking a Patient Registration specialist to support front-office operations. The role involves welcoming patients, accurate check-in/check-out, and verifying insurance while handling payments and paperwork.

The ideal candidate has a high school diploma or equivalent and strong interpersonal and communication skills. Some evenings and Saturdays may be required, with potential travel to other ORA locations.

Qualifications

• High school diploma or equivalent.
• Experience in customer service, preferably in a medical office.
• Strong interpersonal and communication skills; ability to multi-task.
• Flexibility to work some evenings and Saturdays; willingness to travel to other ORA locations.

Responsibilities

• Open and close the office and welcome patients.
• Ensure patients are checked in and checked out accurately.
• Verify account and insurance information and collect payments.
• Assist patients in completing paperwork and maintain confidentiality.
• Comply with HIPAA rules and regulations; first/last interaction with patients.

Skills

Customer service

Interpersonal communication

Oral communication

Written communication

Education

High school diploma or equivalent

Job description

Title: Patient Registration

Employment Type: Full Time

Work Hours: Monday through Friday, 7:00 am - 4:00 pm

City: Moline

State: IL

We care about our employees! We value and respect the talented and committed people who make up our practice. Be a part of an organization that works to make a difference in the lives of its patients by encouraging you to be your best every day.

Position Responsibilities

In this position, you'll be responsible for duties related to the opening and closing of the office, welcoming and engaging our patients, and ensuring that they are accurately checked in and checked out. You'll verify their account and insurance information, collect payments, and assist them in completing paperwork. ORA holds all of our staff members accountable for providing high-level care, maintaining patient confidentiality, and complying with all HIPAA rules and regulations. As a member of our Patient Registration team, you're the first and last interaction that each patient will have during their visit to our clinics.

Requirements

This position requires a high school diploma or equivalent. We would prefer previous customer service experience in a medical office setting. A successful candidate will display excellent interpersonal, oral, and written communication skills as well as the ability to organize and prioritize tasks effectively and accurately. This candidate must have the flexibility to work some evenings and Saturdays as well as the ability to travel to other ORA locations as needed.

Benefits

The pay range displayed for this position represents the pay range for all positions that are classified in this job grade. Individual pay will depend on a wide range of factors such as candidate skills, experience, qualifications, education, location, licensure, certification requirements, and alignment with company benchmarks. It is not typical for an individual to be hired at or near the top of the range for their position; compensation decisions are dependent on the facts and circumstances of each case.

ORA Orthopedics is the Quad Cities' largest and most comprehensive orthopedic provider, proudly offering an integrated continuum of orthopedic care that includes orthopedic sub-specialty clinics, walk-in care at our Urgent OrthoCARE clinics, diagnostic imaging, physical therapy, outpatient surgery and more. For more information on our practice, visit our website at www.qcora.com.