Patient Registration Front Desk

Rkmcare; Louisiana (MO); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k with 5% match

Paid vacation

Paid sick leave

Job summary

RKM Primary Care is seeking a Front Desk/Patient Registrar to join our care team. You will greet patients, verify information, set up patient portal access and handle phones while ensuring accurate documentation.

The role supports insurance verification, payments processing, and scheduling, with a focus on patient-centered service across our clinics. Full-time, Monday–Friday, with salary opportunities and benefits.

Qualifications

• Ability to facilitate communication effectively with co-workers and patients.
• Experience related to patient registration, billing, coding and claims reconciliation, preferred.
• Experience with data entry, ten-key, and typing skills, preferred.
• Knowledge of payment programs (Medicare, Medicaid, and other third-party insurance), preferred.

Responsibilities

• Greet patients and manage check-in with complete documentation.
• Set up patient portal access.
• Answer phones and manage inquiries.
• Complete insurance verification and discuss coverage.
• Collect and post payments and balance cash drawer.
• Schedule follow-up appointments and update provider schedules.

Skills

Communication

Billing experience

Data entry

Ten-key

Payment programs knowledge

Tools

Patient registration software

EHR systems

Job description

Join RKM and make a difference! Since 1999, our mission is to provide open access to quality patient centered healthcare in the communities in which we live. RKM Primary Care is a Federally Qualified Health Center with 10 clinics in 5 parishes.

Job Duties

• Greet patients, check-in process, ensuring all required documentation is on file
• Set up patient portal access
• Answer phones
• Complete insurance verification; discuss coverage/out of pocket costs
• Collect and post payments
• Maintain and balance cash drawer
• Check patient balance; review any payment plans
• Process sliding fee discount applications
• Schedule patients follow up appointments
• Keep Provider schedules updated throughout the day
• Ensure no-shows visits are contacted to reschedule
• Perform other duties as assigned by management

Qualifications/Skills

• Ability to facilitate communication effectively with co-workers and patients
• Experience related to patient registration, billing, coding and claims reconciliation, preferred
• Experience with data entry, ten-key, and typing skills, preferred
• Knowledge of payment programs (Medicare, Medicaid, and other third-party insurance), preferred

Employment Type

Full Time, Monday through Friday

Company Benefits

Health, dental, vision and voluntary supplemental policies, Up to 5% match in 403b retirement plan, paid vacation and sick time

Starting Salary Range

$15.00 – $20.16 per hour; up to 3% annual increases