Patient Registration Front Desk

RKM Primary Care; Frost (LA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

403b retirement

Paid vacation

Sick leave

Job summary

RKM Primary Care is hiring a full-time Front Desk Administrator to support patient registration, scheduling, billing, and insurance verification across our Louisiana clinics. You will greet patients, set up portal access, answer phones, verify coverage, collect payments, and balance the cash drawer, while maintaining accurate schedules and patient data.

Ideal candidates have experience with patient registration, billing, coding and claims reconciliation, data entry skills, and knowledge of

Qualifications

• Experience in patient registration, billing, coding and claims reconciliation, preferred.
• Experience with data entry, ten-key, and typing skills, preferred.
• Knowledge of payment programs (Medicare, Medicaid, and other third-party insurance), preferred.

Responsibilities

• Greet patients and manage check-in with complete documentation.
• Set up patient portal access.
• Answer phones.
• Verify insurance and discuss coverage/out-of-pocket costs.
• Collect and post payments.
• Balance cash drawer.
• Check patient balances and review payment plans.
• Process sliding fee discount applications.
• Schedule follow-up appointments.
• Keep provider schedules updated.
• Contact no-show patients to reschedule.
• Perform other duties as assigned by management.

Skills

Communication

Patient Registration

Billing & Claims

Data Entry

Insurance Knowledge

Job description

Join RKM and make a difference! Since 1999, our mission is to provide open access to quality patient-centered healthcare in the communities in which we live. RKM Primary Care is a Federally Qualified Health Center with 11 clinics in 5 parishes.

Job Duties

• Greet patients, check-in process, ensuring all required documentation is on file.
• Set up patient portal access.
• Answer phones.
• Complete insurance verification; discuss coverage/out-of-pocket costs.
• Collect and post payments.
• Maintain and balance cash drawer.
• Check patient balance; review any payment plans.
• Process sliding fee discount applications.
• Schedule patient follow-up appointments.
• Keep Provider schedules updated throughout the day.
• Ensure no-shows visits are contacted to reschedule.
• Perform other duties as assigned by management.

Qualifications/Skills

• Ability to facilitate communication effectively with co-workers and patients.
• Experience related to patient registration, billing, coding and claims reconciliation, preferred.
• Experience with data entry, ten-key, and typing skills, preferred.
• Knowledge of payment programs (Medicare, Medicaid, and other third-party insurance), preferred.

Employment Type: Full Time, Monday through Friday.

Company Benefits: Health, dental, vision and voluntary supplemental policies, Up to 5% match in 403b retirement plan, paid vacation and sick time.

Starting Salary Range: $15.00 - $20.16 per hour; up to 3% annual increases.