Patient Registration/Front Desk

Rkmcare; Baton Rouge (LA); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

403b retirement plan (up to 5% match)

Paid vacation and sick leave

Job summary

RKM Primary Care is seeking a dedicated front-desk administrator to join our team in Baton Rouge. You will greet patients, manage the check-in process, and set up patient portal access to ensure smooth visits. The role includes handling phones, insurance verification, and collecting payments.

The ideal candidate has experience with patient registration, billing, and familiarity with Medicare/Medicaid programs, plus strong data entry and typing skills. Monday–Friday, full-time, on-site.

Qualifications

• Experience in patient registration and billing processes.
• Knowledge of Medicare, Medicaid and other third-party insurance programs.

Responsibilities

• Greet patients and manage check-in process with complete documentation.
• Set up patient portal access for new and existing patients.
• Answer phones and route calls appropriately.
• Verify insurance coverage and discuss costs with patients.

Skills

Communication

Registration experience

Data entry

Payment programs

Job description

Join RKM and make a difference! Since 1999, our mission is to provide open access to quality patient centered healthcare in the communities in which we live. RKM Primary Care is a Federally Qualified Health Center with 10 clinics in 5 parishes.

Job Duties

• Greet patients, check-in process, ensuring all required documentation is on file
• Set up patient portal access
• Answer phones
• Complete insurance verification; discuss coverage/out of pocket costs
• Collect and post payments
• Maintain and balance cash drawer
• Check patient balance; review any payment plans
• Process sliding fee discount applications
• Schedule patients follow up appointments
• Keep Provider schedules updated throughout the day
• Ensure no-shows visits are contacted to reschedule
• Perform other duties as assigned by management

Qualifications/Skills

• Ability to facilitate communication effectively with co-workers and patients
• Experience related to patient registration, billing, coding and claims reconciliation, preferred
• Experience with data entry, ten-key, and typing skills, preferred
• Knowledge of payment programs (Medicare, Medicaid, and other third-party insurance), preferred

Employment Type

Full Time, Monday through Friday

Company Benefits

Health, dental, vision and voluntary supplemental policies, Up to 5% match in 403b retirement plan, paid vacation and sick time

Starting Salary Range

$15.00 – $20.16 per hour; up to 3% annual increases