Patient Registration Front Desk

RKM Primary Care; Livingston (LA); On-site; USD 31,000 - 42,000; Full time

Benefits offered by this job

Health, dental, vision and voluntary 3

Job summary

RKM Primary Care in Livingston, LA is hiring for a full-time front desk / patient services role. You will greet patients, verify insurance, collect payments, and maintain patient records while supporting providers with scheduling and smooth daily operations.

Candidates should have experience with patient registration and billing, good data entry skills, and knowledge of Medicare/Medicaid payment programs. This on-site position offers stability and opportunities for growth, with hourly pay

Qualifications

• Experience with patient registration, billing, coding and claims reconciliation preferred.
• Strong data entry, ten-key, and typing skills preferred.
• Knowledge of Medicare, Medicaid, and other third-party insurance payment programs.

Responsibilities

• Greet patients, check-in process, ensuring all required documentation is on file.
• Set up patient portal access.
• Answer phones.
• Complete insurance verification; discuss coverage/out-of-pocket costs.
• Collect and post payments.
• Maintain and balance cash drawer.
• Check patient balance; review any payment plans.
• Process sliding fee discount applications.
• Schedule patient follow-up appointments.
• Keep Provider schedules updated throughout the day.
• Ensure no-shows visits are contacted to reschedule.
• Perform other duties as assigned by management.

Skills

Communication

Patient registration

Billing and claims

Data entry

Payment programs knowledge

Job description

Join RKM and make a difference! Since 1999, our mission is to provide open access to quality patient-centered healthcare in the communities in which we live. RKM Primary Care is a Federally Qualified Health Center with 11 clinics in 5 parishes.

Job Duties

• Greet patients, check-in process, ensuring all required documentation is on file.
• Set up patient portal access.
• Answer phones.
• Complete insurance verification; discuss coverage/out-of-pocket costs.
• Collect and post payments.
• Maintain and balance cash drawer.
• Check patient balance; review any payment plans.
• Process sliding fee discount applications.
• Schedule patient follow-up appointments.
• Keep Provider schedules updated throughout the day.
• Ensure no-shows visits are contacted to reschedule.
• Perform other duties as assigned by management.

Qualifications/Skills

• Ability to facilitate communication effectively with co-workers and patients.
• Experience related to patient registration, billing, coding and claims reconciliation, preferred.
• Experience with data entry, ten-key, and typing skills, preferred.
• Knowledge of payment programs (Medicare, Medicaid, and other third-party insurance), preferred.

Employment Type

Full Time, Monday through Friday.

Company Benefits

• Health, dental, vision and voluntary supplemental policies, Up to 5% match in 403b retirement plan, paid vacation and sick time.

Starting Salary Range

$15.00 - $20.16 per hour; up to 3% annual increases.