Patient Registration & Flow Specialist

Regional-Health-Services-of-Howard-Count; Cresco (IA); On-site; USD 19,000 - 26,000; Full time

Job summary

Regional Health Services in Cresco, IA is seeking a Registration position to greet patients and visitors at the front desk, manage patient flow, and schedule appointments. You will forward calls to the appropriate departments and ensure patients’ demographics are accurately recorded and updated.

The role requires the ability to handle confidential information, work with courtesy and professionalism, and perform multiple tasks while adapting to interruptions.

Qualifications

• Maintain a high degree of confidentiality.
• Be courteous and collegial when dealing with people.
• Ability to perform multiple tasks simultaneously.
• Adapt to changing work priorities and interruptions.
• Must have basic computer skills.

Responsibilities

• Receives patients and visitors at registration areas.
• Maintains patient flow and schedules appointments.
• Forwards appropriate phone calls.
• Registers patients and updates demographics.

Skills

Confidentiality

Customer service

Multitasking

Prioritization

Computer skills

Job description

Regional Health Services in Cresco, IA is seeking a Registration position to greet patients and visitors at the front desk, manage patient flow, and schedule appointments. You will forward calls to the appropriate departments and ensure patients’ demographics are accurately recorded and updated.

The role requires the ability to handle confidential information, work with courtesy and professionalism, and perform multiple tasks while adapting to interruptions.