Patient Registration & Experience Specialist

CommonSpirit Health; San Luis Obispo (CA); On-site; USD 34,000 - 43,000; Full time

Job summary

Dignity Health - French Hospital Medical Center is seeking a Patient Registration Representative to provide a positive patient experience during registration and deliver exceptional customer service.

You will identify patients, collect demographics, verify insurance, determine financial liability, and explain hospital policies to families, ensuring accurate data entry and compliant billing.

Qualifications

• High school graduate and minimum 1 year of experience in patient registration or related roles.
• Experience in requesting and processing financial payments.

Responsibilities

• Register patients and collect accurate demographics for ADT entry.
• Verify insurance and determine patient financial liability.
• Explain hospital policies and patient rights to families.
• Ensure CMS billing requirements and document completion in the system.

Skills

Customer service

Data accuracy

Communication

Education

High School Diploma or GED

Job description

Dignity Health - French Hospital Medical Center is seeking a Patient Registration Representative to provide a positive patient experience during registration and deliver exceptional customer service.

You will identify patients, collect demographics, verify insurance, determine financial liability, and explain hospital policies to families, ensuring accurate data entry and compliant billing.