Patient Registration & Experience Specialist

East Alabama Health; Opelika (AL); On-site; USD 30,000 - 42,000; Full time

Job summary

East Alabama Medical Center in Alabama seeks a Patient Processing Specialist to be the first point of contact for patients. You will gather demographic and insurance information to support accurate registration and revenue cycle needs, while delivering professional, courteous service.

Ideal candidates have a high school diploma or equivalent, 1–2 years of customer service experience (computer skills required) and the ability to type accurately. Healthcare or hospital experience is preferred.

Qualifications

• High school diploma or equivalent.
• 1-2 years customer service experience, including working on a computer.

Responsibilities

• Be the first point of contact with patients and assist with registration.
• Collect demographic and insurance information for accurate processing.
• Support revenue and patient satisfaction through professional service.
• Maintain professionalism, efficiency and high-quality customer service.

Skills

Customer service

Computer literacy

Typing accuracy

Education

High school diploma or equivalent

Job description

East Alabama Medical Center in Alabama seeks a Patient Processing Specialist to be the first point of contact for patients. You will gather demographic and insurance information to support accurate registration and revenue cycle needs, while delivering professional, courteous service.

Ideal candidates have a high school diploma or equivalent, 1–2 years of customer service experience (computer skills required) and the ability to type accurately. Healthcare or hospital experience is preferred.