Patient Registration Coordinator South Orange

AdventHealth; Orlando (FL); On-site; USD 35,000 - 65,000; Full time

Job summary

A leading healthcare organization in Orlando is seeking a Patient Registration Coordinator. This role focuses on providing an excellent first impression for patients through effective registration processes, ensuring they feel safe and cared for. Ideal candidates will possess a high school diploma and strong customer service skills, thriving in a fast-paced environment.

Benefits

Benefits from Day One

Paid Days Off from Day One

Career Development

Mental Health Resources and Support

Qualifications

• High School Diploma or equivalent required.
• Must maintain CPR certification.
• Customer service experience preferred.

Responsibilities

• Manage the complete patient registration process.
• Engage with patients to ensure a positive first impression.
• Resolve patient questions and concerns promptly.

Skills

Customer Service

Communication Skills

Multitasking

Education

High School Diploma or equivalency

Job description

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Patient Registration Coordinator - AdventHealth Centra Care

• Benefits from Day One
• Paid Days Off from Day One
• Mental Health Resources and Support
  
  

Our Promise To You

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that

Patient Registration Coordinator - AdventHealth Centra Care

All the benefits and perks you need for you and your family:

• Benefits from Day One
• Paid Days Off from Day One
• Career Development
• Whole Person Wellbeing Resources
• Mental Health Resources and Support
  
  

Our Promise To You

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full Time

Shift: Rotating schedule, two days on, two days off (Monday-Thursday 8am-8pm), split Fridays (usually 8am-2pm or 2pm-8pm), alternate weekends (required to work every other weekend, hours are 8am-5pm on Saturdays and Sundays), and some holidays

Location: 2609 S ORANGE AVE, Orlando, 32806

The Role You’ll Contribute

Under supervision of the Practice Manager, the Patient Registration Coordinator is accountable for the patient's first impression of the organization by making patients feel safe, cared for and respected with an emphasis on customer service. They are responsible for the complete patient registration process.

The Value You’ll Bring To The Team

• Demonstrates through behavior Florida Hospital’s core values of Integrity, Compassion, Balance, Excellence, Stewardship, and Teamwork
• Drives customer service initiatives by creating and owning the patient experience
• Answers telephone, responds to patient questions/concerns to ensure prompt accurate resolution is achieved and is able to handle various job tasks simultaneously
• Demonstrates age-specific communication skills for patients with the ability to assess and interpret relevant data
• Communicates with the patient or their guarantor to obtain demographic, employment, insurance and current medical condition information in order to perform accurate registration
  
  

Minimum Qualifications

The expertise and experiences you’ll need to succeed:

• High School Diploma or equivalency
• Cardiac Pulmonary Resuscitation Must maintain certification at all times. If certification is not current at time of hire, the employee must obtain a valid card within their first ninety days Upon Hire
  
  

Preferred Qualifications

• Previous customer service experience
• Prior pediatric experience (for Kids Urgent Care Centers)
  
  

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Hospitals and Health Care

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