Patient Registration Cler

Pioneers Memorial Healthcare District; Brawley (CA); On-site; USD 26,000 - 29,000; Full time

Job summary

Pioneers Memorial Healthcare District in Brawley, CA is seeking a Registration Clerk to manage patient intake, ensure accurate data entry, and handle insurance verification and billing tasks. The role includes cashier duties, admissions processing, and using the HIS Affinity system to record information accurately.

Responsibilities include daily registrations for ER and ancillary services, preparing consent forms, balancing cash transactions, and maintaining patient confidentiality in a

Qualifications

• High school diploma or equivalent required.
• Experience in patient registration or health insurance environment.
• Knowledge of medical terminology.
• Ability to perform accurate data entry and numerical tasks.
• Commitment to patient confidentiality and HIPAA compliance.

Responsibilities

• Process daily registrations, including ER and ancillary services.
• Balance cash drawers and handle payments (cash, check, credit).
• Enter and verify patient demographics and insurance information.
• Review insurance verification/authorization and prepare consent forms.
• Document activity and financial status and generate receipts.
• Maintain switchboard and concierge support as needed.
• Operate HIS Affinity system and other registration tools.

Skills

Typing

Ten key entry

Computer literacy

Medical terminology

Cash handling

Education

High school diploma or equivalent

Tools

HIS Affinity system

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time TECH & SPECIALISTS Brawley, CA, US

Salary Range: $19.30 To $20.96 Hourly

SUMMARY:

The Registration Clerk will process the information required for admittance, dismissal, and insurance billing. This will include communicating well with members of the public and accurately recording data. The clerk will also review insurance verification/authorization, prepare necessary consent forms, and prepare other information pertinent to registration. This position also includes functions of a cashier and Hospital Operator.

ESSENTIAL FUNCTIONS:

• Maintain a 95% better benchmark registration accuracy in patient demographics, insurance data entry, and validating insurance coverage using proper patient identification. Documents account activity and financial status as necessary in notes.
• Responsible for daily registrations, which include ancillary services, Emergency Room Registration, and House Admissions, determining services needed for surgery patients, and pre-registration services, i.e., surgical consents.
• Comply with EMTLA rules and regulations regarding patient emergent services.
• Obtain necessary treatment consent forms related to services, including Important Messages about Medicare Rights and MOON, and be able to explain thoroughly. Complete the MSP form, and Medicare ABN and is able to explain to Medicare patients
• Scan all paper documents, patient identification, insurance cards, and Power of Attorney (as applicable) into HIM electronic systems or any other information needed.
• Responsible for daily financial functions such as balancing cash drawers and accepting payments/deposits needed for services, cash, credit cards, checks, and money orders. Generates receipts for patients or guarantors and non-patient customers. Complies with daily cash collection journals, logs, and deposits into the safe, always providing a witness.
• Practices patient confidentiality and security of patient health information. Provides feedback on the quality, accuracy, and timeliness of other departments related to the admission and billing process.
• Performs general clerical functions: answers telephone calls efficiently, politely, and quickly. Complies with necessary reports as directed.
• It uses the HIS Affinity system to its full capacity and continues to grow in the use of computers as its capabilities expand.
• Demonstrates an understanding and regularly uses the Admission Policies and Procedures in performing job duties and instructs patients.
• Must be able to report Emergency patients and admission to review organizations and HMOs after hours and on Holidays.

OTHER RESPONSIBILITIES:

• Customer Service: Promotes a positive patient experience, interfacility, and interdepartmental relations in a caring environment.
• Is responsible for monitoring all alarm panels in the Switchboard area.
• Performs other related duties to facilitate workflow and promote health care.
• Temporary relief for switchboard and Concierge Services

SUPERVISORY RESPONSIBILITIES:

None

EDUCATION, KNOWLEDGE, SKILLS, ABILITIES, AND EXPERIENCE:

• High school education or equivalent education/work experience. Experience in a patient registration, medical office, or health insurance environment and knowledge of medical terminology.
• Mathematical ability required to review statistical data on various financial records.
• Ten key-adding machines, typing experience, and computer friendliness are required. Accuracy is more important than speed—knowledge of filing systems and copy machines.