Patient Registration Champion — Compassionate Onboarding

R1 RCM; Sparta (TN); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Competitive benefits

Training provided

Career growth

Job summary

R1 invites you to join the Patient Registration team at Ascension St. Thomas Highlands Hospital.

As a Patient Registration Customer Service Representative, you will be the first friendly face patients meet when they check in, helping navigate registration, answering questions, and gathering accurate information quickly in a fast-paced environment. This entry-level role trains you step by step and offers a meaningful healthcare career.

Qualifications

• High School Diploma or GED.
• Strong customer service experience.
• Ability to pass background check, drug test, and vaccination requirements.

Responsibilities

• Register patients efficiently across multiple computer systems.
• Answer phones and gather information quickly and accurately.
• Assist patients who may be ill, anxious, or confused.
• Navigate diverse insurance plans and coverage details (with training!).
• Adapt to interruptions from clinical teams during urgent care situations.
• Build rapport and ease patient concerns in real time.

Skills

Customer service

Education

High School Diploma or GED

Job description

R1 invites you to join the Patient Registration team at Ascension St. Thomas Highlands Hospital.

As a Patient Registration Customer Service Representative, you will be the first friendly face patients meet when they check in, helping navigate registration, answering questions, and gathering accurate information quickly in a fast-paced environment. This entry-level role trains you step by step and offers a meaningful healthcare career.