Patient Registration - Silvis

ORA Orthopedics; Silvis (IL); On-site; USD 32,000 - 42,000; Full time

Job summary

ORA Orthopedics in Silvis, IL is seeking a Patient Registration specialist to support daily front-desk operations. You will warmly welcome patients, verify accounts and insurance, and guide them through the check-in and check-out process in a busy orthopedic practice.

This role requires a high school diploma, strong communication, and the ability to handle payments and paperwork accurately. Some evenings or Saturdays and travel to other ORA locations may be required.

Qualifications

• High school diploma or equivalent.
• Previous medical office customer service is preferred.
• Strong interpersonal, oral and written communication skills.

Responsibilities

• Open and close the office, ensuring security and readiness.
• Greet patients, collect and verify insurance information, and assist with paperwork.
• Process payments and help patients complete necessary forms.
• Coordinate with other ORA locations as needed for travel.

Skills

Customer service

Interpersonal skills

Communication skills

Education

High School Diploma

Job description

Title: Patient Registration

Employment Type: Full Time

Work Hours: Monday through Friday, 8:00 am - 5:00 pm

City: Silvis

State: Illinois

We care about our employees! We value and respect the talented and committed people who make up our practice. Be a part of an organization that works to make a difference in the lives of its patients by encouraging you to be your best every day.

Position Responsibilities:

In this position, you'll be responsible for duties related to the opening and closing of the office, welcoming and engaging our patients, and ensuring that they are accurately checked in and checked out. You'll verify their account and insurance information, collect payments, and assist them in completing paperwork. ORA holds all of our staff members accountable for providing high-level care, maintaining patient confidentiality, and complying with all HIPAA rules and regulations. As a member of our Patient Registration team, you're the first and last interaction that each patient will have during their visit to our clinics.

Requirements:

This position requires a high school diploma or equivalent. We would prefer previous customer service experience in a medical office setting. A successful candidate will display excellent interpersonal, oral, and written communication skills as well as the ability to organize and prioritize tasks effectively and accurately. This candidate must have the flexibility to work some evenings and Saturdays as well as the ability to travel to other ORA locations as needed.

Benefits:

Please note that some benefits are dependent upon the position and employment status held.

The pay range displayed for this position represents the pay range for all positions that are classified in this job grade. Individual pay will depend on a wide range of factors such as candidate skills, experience, qualifications, education, location, licensure, certification requirements, and alignment with company benchmarks. It is not typical for an individual to be hired at or near the top of the range for their position; compensation decisions are dependent on the facts and circumstances of each case.

ORA Orthopedics is the Quad Cities' largest and most comprehensive orthopedic provider, proudly offering an integrated continuum of orthopedic care that includes orthopedic sub-specialty clinics, walk-in care at our Urgent OrthoCARE clinics, diagnostic imaging, physical therapy, outpatient surgery and more. For more information on our practice, visit our website at www.qcora.com.