Patient Registrar - Maternal Fetal Med Perinat FDC

Hawaii Pacific Health; Honolulu (HI); On-site; USD 34,000 - 36,000; Full time

Job summary

Kapi'olani Medical Center for Women and Children in Honolulu is seeking a Patient Registrar to deliver warm, friendly care in patient registration and admissions. You will collect personal and financial information through direct interviews, phone calls, or questionnaires, and help coordinate bed assignments and preliminary verification for admissions.

This full-time, day-shift role requires a high school diploma; Associate's degree is preferred, and experience in health care or insurance

Qualifications

• High school or equivalent required.
• Associate's degree preferred.
• Medical terminology course preferred.

Responsibilities

• Register patients by obtaining personal and financial information via interviews, phone calls, or questionnaires.
• Assist with bed assignments and preliminary authorization/verification for admissions.
• Perform registration duties as assigned; provide warm, friendly customer care.

Skills

Customer service

Communication

Education

High school diploma or equivalent

Associate's degree

Medical terminology course

Job description

Kapi'olani Medical Center for Women & Children is Hawai'i’s only full-service children’s specialty hospital and the state’s only maternity, newborn, and pediatric specialty hospital. Widely recognized as Hawai'i’s leader in the care of women, infants, and children, the 253-bed, not-for-profit medical center delivers over 5,000 babies each year and serves as a major teaching and research facility. Kapi'olani is recognized for its expertise in caring for high-risk pregnancies, with a team of Maternal-Fetal Medicine (MFM) physicians who provide specialized care for mothers and babies facing complex medical conditions. Kapi'olani is home to Hawai'i’s largest and most advanced Neonatal Intensive Care Unit (NICU), the state’s only Pediatric Congenital Heart Program, and Hawai'i’s only pediatric bone marrow collection and transplant program, where approximately 95% of patients participate in clinical trials. In 2025, Kapi'olani’s Hematopoietic Progenitor Cell Transplant Program earned accreditation in cellular therapy from the Association for the Advancement of Blood & Biotherapies (AABB), recognizing the program’s commitment to meeting rigorous national standards for quality and patient care. The hospital is also home to Hawai'i’s only dedicated breast health and gynecologic cancer centers and was the first facility on O'ahu to be designated a Breast Imaging Center of Excellence. Since 1984, Kapi'olani has been Hawai'i’s only Children’s Miracle Network hospital and has earned numerous national recognitions, including Gold Level Center of Excellence designation from ELSO, top-tier national patient experience rankings, Joint Commission reaccreditations, Level 3 Pediatric Trauma Center and Level 1 Children’s Surgical Verification recertifications from the American College of Surgeons, and the 2025 Starlight Children’s Foundation Hospital of the Year Award. More than 1,400 employees and over 700 physicians provide exceptional care through specialty programs including the Kapi'olani Women’s Center, Women’s Cancer Center, Kapi'olani Child Protection Center, Sex Abuse Treatment Center, and numerous pediatric specialty clinics, serving families throughout Hawai'i and the Pacific.

As Hawai‘i's premier maternity specialty hospital, Kapi‘olani opened the Fetal Diagnostic Center in 1990. It is the state's first obstetrical center to provide comprehensive diagnostic services for pregnant women. Our staff is comprised of Maternal Fetal Medicine Specialists (physicians with specialized training and experience in the care of pregnant women and their fetuses, including high-risk pregnancies), technologists, genetic counselors and clinical nurses, all of whom are committed to helping our patients have the healthiest baby possible in a caring and nurturing environment.

As a Patient Registrar, you will provide warm, friendly customer care in patient registration and admissions at our facilities. Your responsibilities include registering patients by obtaining personal and financial information through direct interviews, phone calls, or questionnaires. You will also assist with the coordination of bed assignments and the completion of preliminary authorization/verification for patients entering the hospital, and perform registration duties as assigned. We are looking for someone warm and engaging who shares our commitment to delivering the highest quality health care to Hawai‘i’s people.

Location: Kapiolani Medical Center for Women and Children

Work Schedule: Day - 8 Hours

Work Type: Full Time Regular

FTE: 1.000000

Bargaining Unit: ILWU

Exempt: No

Pay Range: 25.02 - 26.34 USD per hour

Category: Administrative

Minimum Qualifications: High school or equivalent.

Preferred Qualifications: Associate's degree. Medical terminology course. One (1) year experience in health care or insurance billing/reimbursement, or experience in position with high volume customer contact.

EOE/AA/Disabled/Vets

Hawai‘i Pacific Health offers a comprehensive and competitive total rewards package that includes pay and benefits. Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training, as well as internal peer equity.