Patient Registrar - Guest Registration

Hawaii Pacific Health; Honolulu (HI); Hybride; USD 34 000 - 36 000; Plein temps

Résumé du poste

Kapi'olani Medical Center for Women and Children, part of Hawaii Pacific Health, seeks a Patient Registrar to provide warm, friendly registration and admissions support. You will collect personal and financial information, coordinate bed assignments, and verify preliminary authorization for incoming patients, ensuring a quality guest experience.

The role is Full Time Regular, with 8-hour daytime shifts, at the Kapi'olani facility, supporting Hawai‘i’s leading care for women, infants and children.

Qualifications

• High school diploma or equivalent required.
• Associate's degree preferred.
• One year of health care or insurance billing experience, or high-volume customer contact.
• Medical Terminology course preferred.

Responsabilités

• Register patients by obtaining personal and financial information through interviews, phone calls, or questionnaires.
• Assist with bed assignment coordination and preliminary authorization/verification for patients entering the hospital.
• Perform registration duties as assigned; maintain warm, engaging customer care consistent with Hawaii's health care standards.

Connaissances

Customer service

Patient registration

Data entry

Communication

Formation

High school diploma or equivalent

Associate's degree

Description du poste

Kapi'olani Medical Center for Women & Children is Hawai'i’s only maternity, newborn and pediatric specialty hospital. It is well recognized as Hawai'i’s leader in the care of women, infants and children. With 253 beds, the not-for-profit hospital delivers 6,000 babies a year, and is also a medical teaching and research facility. Specialty services for patients throughout Hawai'i and the Pacific Region include intensive care for infants and children, 24-hour emergency pediatric and adult care, critical care air transport and high-risk perinatal care. Over 1,400 employees and more than 700 physicians provide specialty care at Kapi'olani. The hospital is home to the Kapi'olani Women’s Center and the Women’s Cancer Center, and offers numerous community programs and services, such as specialty pediatric clinics, the Kapi'olani Child Protection Center and the Sex Abuse Treatment Center.

The Guest Registration department provides high quality customer care to patients by facilitating efficient and helpful registration service. We provide assistance to external and internal customers by obtaining patient personal, financial and insurance information during the registration process. Our friendly staff also assist with the coordination of bed assignments and the completion of preliminary authorization and verification for incoming patients to ensure a quality guest experience.

As a Patient Registrar, you will provide warm, friendly customer care in patient registration and admissions at our facilities. Your responsibilities include registering patients by obtaining personal and financial information through direct interviews, phone calls, or questionnaires. You will also assist with the coordination of bed assignments and the completion of preliminary authorization/verification for patients entering the hospital, and perform registration duties as assigned. We are looking for someone warm and engaging who shares our commitment to delivering the highest quality health care to Hawai‘i’s people.

Location: Kapiolani Medical Center for Women and Children

Work Schedule: Day - 8 Hours

Work Type: Full Time Regular

FTE: 1.000000

Bargaining Unit: ILWU

Exempt: No

Req ID 34372

Pay Range: 25.02 - 26.34 USD per hour

Category: Administrative

Minimum Qualifications: High school or equivalent.

Preferred Qualifications: Associate's degree. One (1) year experience in health care or insurance billing/reimbursement, or experience in position with high volume customer contact. Medical Terminology course.

EOE/AA/Disabled/Vets

Hawai‘i Pacific Health offers a comprehensive and competitive total rewards package that includes pay and benefits. Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training, as well as internal peer equity.