Patient Registrar/Full Time - Leatherman Behavioral Care Pavilion

MUSC Health; Florence (SC); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Patient Registrar for their Leatherman Behavioral Care Pavilion. In this full-time role, you'll be the first point of contact for patients, ensuring accurate registration and exceptional customer service. Your responsibilities will include gathering patient information, financial counseling, and insurance verification, all while maintaining a welcoming atmosphere. This position is ideal for someone with a passion for healthcare and a commitment to enhancing patient experiences. Join a team that values your contributions and supports your professional growth in a dynamic healthcare environment.

Qualifications

• Must possess a high school diploma or equivalent.
• At least 2 years of experience in a hospital or medically related environment.

Responsibilities

• Provide accurate registration for billing and gather patient information.
• Handle routine inquiries and ensure good public relations.
• Meet customer service expectations related to the registration process.

Skills

Patient Registration

Customer Service

Financial Counseling

Insurance Verification

Education

High School Diploma or Equivalent

Job description

Patient Registrar/Full Time - Leatherman Behavioral Care Pavilion

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Patient Registrar/Full Time - Leatherman Behavioral Care Pavilion

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Join to apply for the Patient Registrar/Full Time - Leatherman Behavioral Care Pavilion role at MUSC Health

Job Description Summary

Job Description Summary

Come join our Leatherman Behavioral Care Pavilion team as a full time Patient Registrar!

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type

Regular

Cost Center

CC005476 LBH - Admitting

Pay Rate Type

Hourly

Pay Grade

Health-18

Scheduled Weekly Hours

40

Work Shift

Job Description

The registration clerks' purpose is to provide accurate registration for accurate billing. The registration clerk is responsible to gather patient information for inpatients, outpatient and all other posts of registration, involving patient interviews, financial counseling and insurance verification, explanation of hospital policies regarding visitation, payment for charges and services available. Also, handles routine inquiries and problems. Ensures good public relations by careful exercise of this function. The registrar is responsible for meeting and/or exceeding customer service expectations related to the registration process. He/she is fully trained and understanding of MUSC Health Patient Financial Services policies and procedures related to his/her job description and the administration of those according to established guidelines. Routine evaluation of performance results in a 95% to 98% success rate to meet expectations and 100% or greater to exceed.

Education: Must possess a high school diploma or equivalent

Experience: At least 2 years or experience in a hospital or medically related environment. Must be able to follow directions and perform work according to department standards.

Leatherman Behavioral Care Pavilion will serve as a regional behavioral health center and include a combination of triage, crisis stabilization, telehealth, outpatient, and inpatient services that will expand much-needed behavioral health resources in the Pee Dee region. Once built, the center will occupy the site of an MUSC-owned property currently known as the Cedar Tower campus on E. Cedar Street in Florence. The project was coordinated through an advisory committee convened by South Carolina Department of Health and Human Services (SCDHHS) Director Robby Kerr. (Opening October 2025)

The MUSC Health Leatherman Pavilion Features Will Include:

• A rapid access center to provide walk-in triage and assessment and offer transition to care.
• Telepsychiatry services to strengthen access to psychiatric services throughout the region.
• Sixteen adult and four adolescent beds for crisis services to rapidly stabilize patients.
• Outpatient adult and pediatric behavioral health clinics.
• A 63-bed inpatient psychiatric unit to treat patients needing more acute care, including the transfer of the 23 psychiatric hospital beds at the McLeod Behavioral Health Center in Darlington to the new facility.
  
  

The behavioral health center develops individualized treatment plans. Services and treatments include:

Services

• Mental Health Services
• Addiction Services
• Therapy
  
  

Conditions Treated

• Anxiety
• Depression
• Bipolar Disorder
• Schizophrenia
• Psychosis
• OCD
  
  

Additional Job Description

Leatherman Behavioral Care Pavilion will serve as a regional behavioral health center and include a combination of triage, crisis stabilization, telehealth, outpatient, and inpatient services that will expand much-needed behavioral health resources in the Pee Dee region. Once built, the center will occupy the site of an MUSC-owned property currently known as the Cedar Tower campus on E. Cedar Street in Florence. The project was coordinated through an advisory committee convened by South Carolina Department of Health and Human Services (SCDHHS) Director Robby Kerr. (Opening October 2025)

The MUSC Health Leatherman Pavilion Features Will Include:

• A rapid access center to provide walk-in triage and assessment and offer transition to care.
• Telepsychiatry services to strengthen access to psychiatric services throughout the region.
• Sixteen adult and four adolescent beds for crisis services to rapidly stabilize patients.
• Outpatient adult and pediatric behavioral health clinics.
• A 63-bed inpatient psychiatric unit to treat patients needing more acute care, including the transfer of the 23 psychiatric hospital beds at the McLeod Behavioral Health Center in Darlington to the new facility.
  
  

About Florence, SC: “Florence, South Carolina, is a city that blends a fascinating history with a vibrant present. From its humble beginnings as a railroad town to its thriving arts scene and diverse economy, Florence has become a destination that offers something for everyone. Whether you're interested in history, culture, or outdoor activities, Florence is sure to captivate your heart and leave you wanting to explore more.” (quote from hollymelody.com). For more information, please visit About Florence – Greater Florence Chamber of Commerce (flochamber.com)

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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