Patient Registrar: Fast, Friendly Registration & Insurance

HCA Healthcare, Inc.; Cypress (TX); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Comprehensive benefits

401(k) Plan with match

Tuition assistance

Employee stock purchase plan

Job summary

HCA Houston Healthcare North Cypress is seeking a Patient Registrar to handle timely and accurate patient registration, interview patients for account information, and verify insurance coverage. The role includes bedside registration and patient interaction to ensure data accuracy.

The position emphasizes exemplary customer service, accurate charting, and collaboration with insurance for pre-certification/authorization, while managing patient liability and signatures for treatment.

Qualifications

• 1 year of related experience preferred.
• Proficiency in Microsoft Office applications required.

Responsibilities

• Interview patients at workstations or at bedside to obtain all necessary account information. Bedside registration utilizing carts/computers on wheels
• Provide exemplary customer service
• Ensure charts are completed and accurate
• Verify all insurance and obtain pre-certification/authorization
• Calculate and collect patient liability amounts
• Ensure that all necessary signatures are obtained for treatment
• Process patient charts according to paperwork flow needs and established productivity standards
• Interview incoming patients, relatives and / or other responsible individuals to obtain identifying and demographical information with insurance and financial information
• Assign Insurance Plans (IPlans) accurately
• Verify insurance benefits and determine pre-certification/authorization status via online or other resources. If pre-certification/authorization/notification of admission is required and has not been obtained, initiate via Passport, on-line or phone call. Enter all information and authorization/referral numbers into the registration system.
• Secure all signatures necessary for treatments, release of medical information, assignment of insurance benefits, and payment of services from legally responsible parties. Obtain copies of necessary identification and insurance cards.
• Understand/explain policies regarding services, pricing, insurance billing, and payment of account.

Skills

Customer service

Tools

Microsoft Office

Job description

HCA Houston Healthcare North Cypress is seeking a Patient Registrar to handle timely and accurate patient registration, interview patients for account information, and verify insurance coverage. The role includes bedside registration and patient interaction to ensure data accuracy.

The position emphasizes exemplary customer service, accurate charting, and collaboration with insurance for pre-certification/authorization, while managing patient liability and signatures for treatment.