Patient Registrar - Clinic

Pullman Regional Hospital; United States; On-site; USD 27,000 - 42,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Health Savings Account

Paid Leave Time

Employer Paid Life Insurance

Long-Term Disability

Retirement with Employer Matching

Life Insurance

Critical Illness

Accident Insurance

Short-Term Disability Services

Discounts

EAP Resources

Job summary

Pullman Regional Hospital is seeking a Patient Registrar to provide exceptional front-desk service. You will greet patients, schedule appointments, verify insurance, and collect co-pays while ensuring accurate data entry and a positive patient experience.

The role requires strong communication, proficiency with Microsoft Office, and the ability to manage multiple tasks in a fast-paced environment. This on-site position offers comprehensive benefits in a supportive team setting.

Qualifications

• Excellent customer service and communication skills.
• Proficient with basic computer programs and data entry.
• Ability to schedule and register patients accurately.

Responsibilities

• Greet and assist patients and visitors.
• Schedule appointments and register patients.
• Verify insurance eligibility and collect co-pays as needed.
• Maintain accurate patient data and documentation.

Skills

Customer service

Scheduling

Data entry

Phone etiquette

Verbal/written communication

Time management

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Pay Range

The base pay range for this position is $19.42-$30.71 Hourly however, base pay offered may vary depending on job-related knowledge, skills, and experience.

Job Title

Patient Registrar

Work Schedule for this Position

Monday through Friday 8-5pm or 7:30-4:30pm

Company Statement

Pullman Regional is an innovative, patient-focused, multi-disciplinary based work environment where all members of the team contribute to the exceptional care of our patients and the community.

Position Overview

The Patient Registrar provides high-quality customer service to patients, providers, and staff in a respectful, positive manner. Provides appointment scheduling and registration service for patients. Interviews all incoming patients to obtain patient demographic information and verify insurance eligibility. Supports clinical staff and providers with obtaining patient paperwork and/or patient care, as needed.

A Day in the Life

Promotes and contributes to a positive work environment, serving others with professional and positive attitude. Encourages equitable division of workload. Keep current with the changes in professionalism and hospital policy. Ensure completion of regulatory and departmental competencies within the timeframe set by your supervisor. Accountable to demonstrate work effectiveness through safe completion of assigned tasks in a timely manner. Uses appropriate delegation to assist in patient care. Follow high-reliability practices set by the organization and/or department and report safety concerns. Participate in quality improvement projects throughout the organization in order to support a safe work environment. Participate in all assigned meetings and committee assignments. Performs scheduling, check-in, check-out, and other pertinent organization processes according to procedures and policies. Ensuring accuracy of all data entry of patient data. Train, demonstrate, or guide others in the performance of assigned work. Portray a high level of professionalism of accountability and reliability, driving organization vision, mission and values. Maintain a clean and safe work area and take responsibility for departmental space. Performs in-office collection activities; collection of co-pays, writing receipts and balancing end of day deposit.

About You! This Job is For You if You Have

• High school diploma or equivalent.
• Excellent verbal and written communication skills with colleagues and customers.
• Competent in computer skills including Microsoft Office products.
• Strong typing skills/speed.
• Comfort in answering phones and speaking with customers on the phone.
• Ability to manage time, tasks, and resources appropriately.
• Ability to learn and adapt to new technology.
• Ability to read and write clearly, and understand policies, labels, and written instructions.

A Wow if You Have

• Experience in a medical setting.

Company Perks

Our employees are our most important asset and that’s reflected in our benefits. Pullman Regional is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision
• Dental
• Health Savings Account
• Paid Leave Time
• Employer Paid Life Insurance
• Long-Term Disability
• Retirement with Employer Matching Contributions

Voluntary Benefits that include:

• Life Insurance
• Critical Illness
• Accident Insurance
• Short-Term Disability Services
• Discount
• EAP Resources

A Few More Important Points

The job posting highlights the most critical responsibilities and requirements of the job. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.

Disability Contacts

Applicants with disabilities who require assistance or accommodation should contact Human Resources at [e-mail]

Pullman Regional Hospital is a critical access hospital with a physician clinic network located in Pullman, Washington, at the heart of the Palouse. We provide an array of treatment and prevention services, each at the forefront of the medical industry designed to provide the most comprehensive benefits to our patients. We're a small hospital known for big ideas and bold visions. More than 500 people are part of the Pullman Regional Hospital family; each and every individual contributes to our stellar reputation.