Patient Registrar - Austintown Primary Care

Mercy Health; Youngstown (OH); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in healthcare seeks a Patient Registrar to be the first point of contact for patients. This role involves processing registrations, verifying patient information, and scheduling appointments. The ideal candidate will possess strong communication skills and a commitment to providing exceptional service. Join a compassionate team dedicated to enhancing the well-being of the community through quality healthcare. This is a fantastic opportunity to make a difference while enjoying a supportive work environment and comprehensive benefits.

Benefits

Comprehensive Medical Plans

Dental and Vision Plans

Prescription Drug Coverage

Flexible Spending Accounts

Life Insurance

Retirement Savings Plan Contributions

Paid Time Off

Educational Assistance

Qualifications

• Strong communication and customer service skills are essential.
• Prior experience in patient registration/healthcare preferred.
• Knowledge of medical terminology and ICD-9 coding is a plus.

Responsibilities

• Process patient registration and verify demographics.
• Schedule appointments and update medical records accurately.
• Provide excellent customer service and assist patients.

Skills

Customer Service Skills

Communication Skills

Problem-Solving Skills

Basic Computer Skills

Typing Skills (40 WPM)

Basic Math Skills

Education

High School Degree or GED

Job description

Patient Registrar - Austintown Primary Care

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Patient Registrar - Austintown Primary Care

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Everyone who works with Mercy Health is united under one purpose: to help our patients be well in mind, body and spirit. This drive, along with our history of faith, is a powerful combination. It gives us a shared calling to work toward every day. Join our exceptional team and help us continue to provide the highest quality of health care possible to our communities.

Patient Registrar- Austintown Primary Care

As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body, and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence, and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service, and stewardship to create an environment where associates want to work and help communities thrive.

Job Summary

The Patient Registrar is the first line of quality service to our patients and the community. Additionally, the Patient Registrar will be responsible for processing patient registration, verifying demographics, obtaining insurance cards, and patient identification. Responsibilities include scheduling appointments, transcribing orders, explaining financial options to patients, and updating medical records accurately and efficiently.

Essential Functions

• Provides strong communication and excellent customer service skills by greeting patients and the community in a respectful manner.
• Process admission paperwork and basic insurance verification, ensuring accurate patient identity for hospital billing systems.
• Ability to answer internal and external calls in a friendly and helpful manner.
• Must possess the ability to troubleshoot and resolve problems promptly.
• Ensures patient flow is maintained and informs Supervisor of any department and patient issues immediately.
• Other duties as assigned.
  
  

Education

• High School Degree or GED
  
  

Experience

• Prior experience in patient registration/healthcare preferred but not required.
• Knowledge of medical terminology and ICD-9 coding is preferred but not required.
  
  

Skills & Abilities

• Possesses problem-solving skills, basic computer skills, 40 WPM typing skills with excellent communication and interpersonal skills.
• Engage with staff and patients in a professional manner.
• Basic math skills
  
  

Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans

Prescription drug coverage

Flexible spending accounts

Life insurance w/AD&D

Employer contributions to retirement savings plan when eligible

Paid time off

Educational Assistance

And much more

• Benefits offerings vary according to employment status
  
  

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email [e-mail]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [e-mail]

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Wellness and Fitness Services and Hospitals and Health Care

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